Private message

[steve]

Hi,

added restriction to users who use Basic solution, but they still can show private messages. Image added. What I am doing wrong?

Thx,

Steve

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[Laura]

Hello, the restriction is for sending private messages, so they should see them but not able to answer them

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[steve]

Hi Laura! Members can also send it, but now I understand what is the case. I use plugin that redirects after people register and do it before they have to choose account type. Can add option that your theme automatically puts all users to use “Basic” that i have made? On the moments puts Membership level: none. Pic added.

Thx,
Steve

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[Laura]

Hello, please try by adding this to functions.php of child theme

COPY CODE

add_action('user_register', 'kleo_pmpro_default_level');
function kleo_pmpro_default_level($user_id) {
	pmpro_changeMembershipLevel(1,$user_id);
}

Change the 1 for your default level id

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[steve]

Hi Laura,

it worked, thank you very much! Still problem with sending private messages (all members can send). Am I doing something wrong or something cause it? I took Sweetdate/Memberships levels and add restriction, but tested and users with “Basic” membership level can send private messages. Image added.

Br,
Steve

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[steve]

P.S Maybe you have extra code for it to add to quick css?

[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[steve]

This reply has been set as private.

[steve]

P.S USE http://profile.webberry.eu/ login button, not http://profile.webberry.eu/wp-admin link (somehow not working)

Thx,
Steve

[Laura]

Hello, have you tried using an user that is not an admin? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[steve]

Hey Laura,

yes. Made new user: test123 (it is not admin) and have membership: basic andstill can send provate messages. i can´t figure out why.

Steve

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[steve]

Thx

[steve]

Hey,

no news yet?

Br,
Steve

[steve]

Hi,

my programmer asks can he write directly to the person who can help with this question?

Br,
Steve

[Andrei]

Hi @steve, we’ll gonna test this on one of our test environments and we’ll get back to you with more details shortly.

Looking forward.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi Steve,

I’ve tested on local environment with same settings like yours and everything worked fine.

I recommend you to make fresh install on a subdomain with a new database and test after to see if the issue still persists or not.

I think that there might be some modifications in the core of the theme.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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