This topic has 7 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #47301
     dicers
    Participant

    Hello,

    Is there any way to split the “Restrict users from sending private messages” into being able to view private messages and sending private messages?

    I have an issue where I want to send users an announcement via private messages (I am the administrator of the site), and I want them to be able to view them, but not to send messages to other users.

    If I enable the “Restrict users from sending private messages”, the “free user level” cannot send or receive private messages. If I remove the restriction, then the message can be viewed, but the user can also send private messages to other members.

    Is there any way to make two separate restrictions, one for sending messages, and another for receiving? And is it possible to have unrestricted private messaging only with the Administrator? This second question is not so important.

    Thanks!

    #47311
     dicers
    Participant

    I forgot one thing to ask as well. My users are not getting an email notification when a private message is sent. I am using a test user to check on this, and my settings are set to ‘Yes’ to receive email notifications when a member sends a message. How can I check where the problem is?

    #47711
     Laura
    Moderator

    Hello, can you share more information? We will contact you soon 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48259
     dicers
    Participant

    Hi Laura,

    To put it more simply the setting called “Restrict users from sending private messages” in Memberships also prevents reading private messages as well. I want my users to be able to *read* private messages, even if I enable the “Restrict users from sending private messages” setting.

    Can this be done?

    #48261
     dicers
    Participant

    PS: The setting is in the Sweetdate theme (Sweetdate -> Memberships)

    #48266
     Andrei
    Moderator

    Hi @dicers , unfortunately for the moment there’s no such option, you can only limit private massage entirely, per each membership level in part.
    I’ll put on our to do list your request and we’ll consider adding it in one of our future updates, but I can’t give any ETA for it.

    Cheers.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #48271
     dicers
    Participant

    Just to let you know, the purpose for this is for the administrator of the site to be able to send announcements to all the users.

    #48272
     Andrei
    Moderator

    Then you could create a membership level just for your administrator account, which has access to private messaging, and after you put your admin user in that level, just deactivate it for new signups.
    But even in this case, the users will just see the notification, don’t think they will have access to read it.

    Hope this will information will help you somehow.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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