problem cropping the group profile photo

[karhas]

I can crop the BuddyPress profile photo on live site (on Siteground) that I copied to a staging site (on Siteground), but I I get an error message in BuddyPress when trying to add the profile photo in staging which holds the edited site. Can you please help because I cannot find any differences in the sites? Thank you.

There was a problem cropping the group profile photo.

[sharmstr]

I just tested the group avatar upload on your site with the WP 2015 Theme and received the same error so its not Kleo causing the issue.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[sharmstr]

moving this since its not a kleo bug

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[karhas]

Hi Sharmstr. Here is what Siteground told me regarding the group profile photo that won’t crop and upload, should some of the other people having this same issue on the staging server and find it helpful.

“I have investigated your case and it turned out that this plugin is not compatible with out staging environment. The path to the uploaded image that is supposed to be cropped becomes invalid:

Code:
17909 access(“/home/sitehost/staging/2/wp-content/uploadshttp://staging2.sitename.com/wp-content/uploads/group-avatars/3/file00053809264-450×322.jpg”, F_OK) = -1 ENOENT (No such file or directory)

As you can see the plugin is adding http://staging2.sitename.com to the image path which is causing the issues.

I would suggest you to try another plugin instead or you should use this function on the main website only.

I would advise that you disable and the other related buddypress plugins, such as: buddypress-cover-photo, buddypress-media.
“

Thanks!

[Author]

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