problem login with facebook

[ristored8]

clicking on the facebook button login, a popup window appears,but close very quicky.

after a while a message appears, “please click again to login with facebook and allow the application to use your email address…. then i click again, and nothing! until the messagge  reappears in continue loop..

but It happens about 7/8 out of 10 people, some do not detect this problem ..

I uninstalled all without the use of any plugin but the problem remains,

I ask support

[ristored8]

Upppppppp

[Laura]

Hello, “ups” do not work in this forum, as it will make you move down to the queue instead of up 🙂
About the issue, could you share access?
Have you tried:
To disable some plugins and test again
To deactivate/clean cache
To try with the main theme
To try with wordpress default theme

Let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[ristored8]

This reply has been set as private.

[Laura]

Hello, did you try https://archived.seventhqueen.com/kleo/article/setup-facebook-login-fix-facebook-login ?
Quite all facebook login issues are related to that

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[ristored8]

I created 3 app
the problem remains
I wonder why some work to others not
I followed everything step by step
I also created the privacy pages and conditions of use
I created test users and it always works
but in the reality of the facts to a large number does not work

most do not know what to do, I called some web agency and they told me the same thing both to ask the support,
I’m even willing to pay to solve this problem
volunteers ????

[ristored8]

I am going crazy
I do not find the solution

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[Laura]

Hello, do not worry, we can find a solution. Can you send me a screenshot of the app settings?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[ristored8]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

the problem it’s because in the past using that account to login with FB to your site you have unchecked the email address and creating an account without an email address in WordPress it’s not possible

The error says clearly the reason “please click again login with facebook and allow the application to use your email address”

So you will have to login to that facebook account with the problem and to delete the app access and then to connect again and to allow by default without unchecking anything

So you will have to go to this link and to remove the app that it’s used to connect to your website

https://www.facebook.com/settings?tab=applications

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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