problem login with facebook

[ristored8]

clicking on the facebook button login, a popup window appears,but close very quicky.

after a while a message appears, “please click again to login with facebook and allow the application to use your email address…. then i click again, and nothing! until the messagge  reappears in continue loop..

but It happens about 7/8 out of 10 people, some do not detect this problem ..

I uninstalled all without the use of any plugin but the problem remains,

I ask support

[ristored8]

Upppppppp

[Laura]

Hello, “ups” do not work in this forum, as it will make you move down to the queue instead of up 🙂
About the issue, could you share access?
Have you tried:
To disable some plugins and test again
To deactivate/clean cache
To try with the main theme
To try with wordpress default theme

Let me know 🙂

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[ristored8]

Hello 🙂
thanks for the information,
  I tried to disable all plugins but I have the same problems ..
some including myself works but most people do not go,

I did some research on the forum and others have had the same problem,
The solution for them was to enable the email facebook developers,

https://archived.seventhqueen.com/forums/topic/registration-via-facebook-2

but I have no email

and three days that I feel everything I’m going crazy

il sito é http://www.chef-book.com

nome utente chef-book
password chef-book

grazie mille

[Laura]

Hello, did you try https://archived.seventhqueen.com/kleo/article/setup-facebook-login-fix-facebook-login ?
Quite all facebook login issues are related to that

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[ristored8]

I created 3 app
the problem remains
I wonder why some work to others not
I followed everything step by step
I also created the privacy pages and conditions of use
I created test users and it always works
but in the reality of the facts to a large number does not work

most do not know what to do, I called some web agency and they told me the same thing both to ask the support,
I’m even willing to pay to solve this problem
volunteers ????

[ristored8]

I am going crazy
I do not find the solution

[Laura]

Hello, do not worry, we can find a solution. Can you send me a screenshot of the app settings?

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[ristored8]

continuing problems many people are unable to access
attached the application setting

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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[Radu]

Hi,

the problem it’s because in the past using that account to login with FB to your site you have unchecked the email address and creating an account without an email address in WordPress it’s not possible

The error says clearly the reason “please click again login with facebook and allow the application to use your email address”

So you will have to login to that facebook account with the problem and to delete the app access and then to connect again and to allow by default without unchecking anything

So you will have to go to this link and to remove the app that it’s used to connect to your website

https://www.facebook.com/settings?tab=applications

Cheers
R.

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