This topic has 19 replies, 3 voices, and was last updated 9 years by Laura.

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  • #76810
     RafVin
    Participant

    Good evening, I would like to question.

    When I try to set the image of the cover to a group, charge me but I do not see (attached). I also set the display fullwidth and not working.

    How can I do?

    Thank you.

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    #76900
     Laura
    Moderator

    Hello, have you tried reloading the page after uploading the image?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76906
     RafVin
    Participant

    Thank you for answering.

    To, I tried to reload the page, and I also tried to disable all plugins for groups but without success.

    How can I fix?

    Thank you.

    #76926
     Laura
    Moderator

    Hello, please share a link and an user so i can test it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76934
     RafVin
    Participant
    This reply has been set as private.
    #76943
     Laura
    Moderator

    Hello, can you make me admin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76956
     RafVin
    Participant
    This reply has been set as private.
    #76962
     Laura
    Moderator

    Hello, its a plugin confclit, i deactivated them to test and your website went blank, can you share ftp or cpanel with me? We need to fine which plugin is doing this

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76967
     RafVin
    Participant
    This reply has been set as private.
    #76968
     RafVin
    Participant

    How did you know that there is a plugin that conflicts?

    #76982
     Laura
    Moderator

    Hello, you had this in style.css of child theme

    COPY CODE
    
    #buddypress div#item-header {
    background: none;
    }
    .toggle-header {
    display: none;
    }
    

    That was hiding the cover photo

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76987
     RafVin
    Participant

    Ok, thanks for responding.

    The code has been deleted from CSS?

    I tried to add the cover art, but always the same problem.

    Also because the layout is not displayed fullwidth?

    Thank you.

    #77027
     Laura
    Moderator

    Hello, yes i did, but if you still dont see it, go to style.css of child theme and make sure its not there.
    After that, clean the cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77038
     RafVin
    Participant

    I tried again but no go.

    The problem of the layout to what is due?

    Thank you.

    #77069
     RafVin
    Participant

    Now the cover image seems to work well.

    The only thing that is wrong is still the layout. I set the “full width” and it shows “boxed”.

    Why?

    Thank you.

    #77258
     Laura
    Moderator

    Hello, you have set 3 column sidebar thats why its not full width in Theme options > Buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77304
     RafVin
    Participant

    Thank you for answering.

    The problem was not the one indicated by you. It just was not turned on full display width to the groups. It was OFF instead of ON.

    Thanks for the valuable help and see you soon.

    #77460
     Laura
    Moderator

    Hello, glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #78097
     championweb
    Participant

    I have the a similar problem on the home page ?

    Everything was fine until I updated the theme.

    http://flamencolinamoros.com/2015/

    can you help me ?

    #78285
     Laura
    Moderator

    Hello, please open a new topic as i prefer not to reopen old ones, i will be happy to help you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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