Problem with BOLD in fonts after last Kleo update

This topic has 9 replies, 3 voices, and was last updated 7 years by Radu.

Author
February 4, 2017 at 15:24 #151953

DiegoBRRSPF
Participant
Hello guys!

After my last Kleo update (from 4.1.2 to 4.1.7) several fonts with bold style don’t work anymore.

Please check the attached files, where I have put before/after images.

There is a:
- Menu item ( “Administração”),
- Custom Heading (“Notícias & Avisos”) and a,
- Toggle (“”).
In the case of the menu, I use “<b><i>» ADMINISTRAÇÃO</i></b>” in the “Navigation Label” field.

I the case of the Custom Heading and the Toggle, I use a CSS class with just “font-weight: bold;” on it.

Any ideas?

Thanks!

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February 6, 2017 at 05:43 #152050

Laura
Moderator

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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February 6, 2017 at 17:18 #152142

Radu
Moderator

Hi,

Do you have the latest version of WordPress ? If not update those

Do you have the latest version of plugins installed ? If not update those

If you de-activate all plugins it works ? if yes enable back plugins one by one to identify what causes this.

If you de-activate the child theme it works ?

Where i can see this live ?

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What support service includes ? What not ?

February 7, 2017 at 04:04 #152179

DiegoBRRSPF
Participant

Hello Radu,

Do you have the latest version of WordPress ?
YES, I HAVE.

Do you have the latest version of plugins installed ? If not update those
YES, I HAVE.

If you de-activate all plugins it works ? if yes enable back plugins one by one to identify what causes this.
I DE-ACTIVATED ALL THE PLUGINS, AND IT DIDN’T WORKED ANYWAY.

If you de-activate the child theme it works ?
I TRIED. NO, IT DON’T.

Where i can see this live ?
IT’S UNDER INTERNAL DEVELOPMENT RIGHT NOW. IT’S NOT ONLINE YET.

By the way, I have found another topics about apparently the same problem I have (problem with bold fonts after an update).

Any more ideas or guesses?

February 7, 2017 at 17:50 #152236

Radu
Moderator

Hi,

If you have turned off plugins and child theme and you still encounter the issue i need to view the live URL…

A common case for those kinds of problems are some tags forgotten unclosed in your case a B tag

Cheers
R

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February 9, 2017 at 14:47 #152470

DiegoBRRSPF
Participant

Hi Radu!

Can I send you the source code of the home page, for example?

I’ve checked the code and there is no B tag (or other similar) unclosed.

February 9, 2017 at 14:56 #152471

Radu
Moderator

Ok let’s try, put the whole page source on pastebin.com from example.

Cheers
R.

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February 18, 2017 at 15:42 #153361

DiegoBRRSPF
Participant

Hi Radu!

Accidentally I discovery something… After I put a slider on a page, and because of that I needed to add this on the “Header content(optional)” section of the page:

<link rel="stylesheet" href="http://www.w3schools.com/lib/w3.css">

“magically” the bolds returned ON THAT PARTICULAR PAGE.

Please check the attached images.

Then I added the same CSS reference file at another page and the same happened.

So, the problem maybe is not with the bolds, and in fact another font was used and it changed when I added the CSS.

BUT, the point is: I didn’t had this instruction before the Kleo update and the bolds worked…

Any ideas?

Thanks!

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February 18, 2017 at 20:11 #153398

DiegoBRRSPF
Participant

Another problem…

I changed several times the Body font at “Theme options > Fonts > Body” (Kleo Child theme), choosing several different fonts, and nothing changed on my homepage.

I believe there is something wrong with the fonts after all

February 20, 2017 at 18:44 #153555

Radu
Moderator

Hi,

The font functionality works as it should I cannot see any problems changing the fonts, maybe the problem it’s caused by a certain plugin from your install or by the child theme ?

Try to de-activate child theme and all plugins and empty/purghe all caches and test again, this is most sure the problem cuz i cannot reproduce that and if there was a problem with the update that should be reflecting on all kleo instances not only you.

To can be able to help you put the install somewhere online like this is blind mode for me.

Cheers
R.

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