This topic has 32 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #149504
     Roader
    Participant

    Please, check this.

    Header Home and Cover disappears, etc.  I dont know why!

    I disabled  plugins, etc. And nothing, Home Page has problems.

    SOLUTION?

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    #149548
     Roader
    Participant

    Template Front…

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    #149693
     Laura
    Moderator

    Hello, did you check your theme settings? Do you have the form enabled, and rev slider enabled?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #151222
     Roader
    Participant

    Laura,
    Te escribo por aquí para no abrir un nuevo Ticket.

    Ya que trabajas más con CSS, hazle un chequeo usando GTmetrix o PageSpeed Insight al Theme, usa el link del demo.

    Ahí verás una serie de Recursos que deben ser mejorados. Por ejemplo: sweetdate/assets/styles/app.css

    Demes Minify (minificar) el Código, lo abrí y veo demasiados espacios en blanco o saltos de línea, eso hace que el Theme sea lento.

    Yo he hecho modificaciones usando los Tips de estas herramientas pero… cuando actualice el Theme en la próxima versiones que uds lancen, Todos esos cambios se perderán, así que tendré que volver a Optimizar. Por esa razón te pido que Optimices, para que el trabajo para uno sea menor.

    Otra cosa, el .po Español del Theme tiene errores!

    La versión para Mobile del Theme tiene bastantes errores de CSS. Botones descentralizados, desalineamientos, etc., etc.

    #151513
     Laura
    Moderator

    Hola, si haces los cambios en el child theme, no se perderán 🙂
    Trabajamos constantemente en mejorar el tema poco a poco.
    La traducción al español será actualizada pronto 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #151991
     Roader
    Participant

    Hola Laura, aun en esperas de que Radu y los demás entreguen las soluciones para la Seguridad del Theme. NO funciona tampoco el plugin de SSL Insecure Content Fixer, NO funciona la función de WordFence de forzar a todos al uso de contraseña fuerte, etc.

    Otra cosa es, que el BLOG No funciona sin BbPress. Yo no quiero Foros en mi página, pero si desinstalo eso, adiós Blog -_-

    #152203
     Laura
    Moderator

    Hola, nada de eso tiene que ver con el tema, el tema no interfiere con wordfence ni con el plugin de SSL.
    Lo que entra en el soporte son los problemas relacionados con el tema, no podemos ayudarte con problemas de otros plugins o del servidor.
    Si el blog no funciona al desactivar bbpress, prueba a ver si no tienes ningún código que dependa de el en las funciones del child theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #152216
     Roader
    Participant

    Querida Laura, incluso he probado eso de desactivar bbpress en una instalación limpia, y es así como digo. Si desactivas bbpress el Blog no funciona para nada.

    #152378
     Laura
    Moderator

    Hola, es muy inusual algo así, pues el blog no depende de bbpress para nada. Tienes algo que pueda relacionarlo? He intentado reproducir el problema sin éxito. No tienes ningún código ni plugin que los relacione? No es un problema relacionado con el tema ya que no me ha pasado en los muchos intentos que he hecho, es decir, proviene de otro sitio.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #152556
     Roader
    Participant

    Hola Laura.

    Las fuentes del Theme, fontawesome, No se visualizan, se muestran como un rectángulo.

    He desactivado plugins, quitado el style.css, el .htaccess, el functions.php, para ver si funcionan y nada.

    #152645
     Laura
    Moderator

    Has mirado que no tenga que ver con el server? A veces los cdns bloquean fontawesome

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #152648
     Roader
    Participant

    Hola, estoy usando HostGator. No CloudFlare.

    Las fonts no se muestran, alguna solución?

    #152739
     Roader
    Participant

    La solución como dije en el otro Topic, fue usar las fonts desde el mismo CDN del proveedor y enlazar el link @url desde el style.css. No sé por qué razón las fonts dejaron de funcionar desde sweetdate / assest / font

    Pero tengo un problema, y es este redirect a seventhqueen. Quiero eliminar estos enlaces. Están incrustados en el source del html, o sea, están ahí activos sin necesidad y consumiendo recursos.

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    #152848
     Laura
    Moderator

    Hola, has revisado las imagenes del slider y el contenido de las páginas para que no haya nada con esos enlaces?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #152913
     Roader
    Participant

    No tengo instalado el Rslider. Por ahora no lo necesito.

    Pero veo que esas dos imagenes linkeadas a S7 me están consumiendo recursos de mi server.

    #153059
     Laura
    Moderator

    Hola, voy a asignar este ticket a radu, si puedes comunicarle la pregunta en ingles 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #153383
     Radu
    Moderator

    Hi,

    What are actually the theme problems here ? please be short

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #153465
     Roader
    Participant

    Problem Solved Radu.

    But for the next update… please, check the Google PageSpeed for Optimize SweetDate for Mobile, etc.

    #153570
     Radu
    Moderator

    Ok then
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #156545
     Roader
    Participant

    Hola Laura. Cómo puedo añadir un tercer género y que se muestre en el Front. O sea, Men in Total, Woman in Total, Trans in Total ? Es decir que se contabilice. Supongo que para ello necesitaría un código functions php y editar el Home Page. Creo que había visto ese código en esta Página 7thQ pero ahora no lo encuentro.

    #156634
     Laura
    Moderator

    Aquí esta el código que se usa para los campos personalizados

    COPY CODE
    
    [kleo_status_icon type="total" subtitle="Members in total"] [kleo_status_icon type="members_online" subtitle="Members online"] 
    [kleo_status_icon type="custom" field="I am a" value="Woman" online="no" subtitle="Total Women" image="http://date.prontomedia.dk/wp-content/themes/sweetdate/assets/images/icons/steps/status_03.png"] 
    [kleo_status_icon type="custom" field="I am a" value="Man" online="no" subtitle="Total Men" image="http://date.prontomedia.dk/wp-content/themes/sweetdate/assets/images/icons/steps/status_04.png"] 
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156640
     Roader
    Participant

    Gracias Laura. La solución completa es:

    Crear el profile field, I am a: Shemale.

    Poner este código en la Home Page:

    [kleo_status_icon type="custom" field="I am a" value="Shemale" online="no" subtitle="Shemale in total" image="http://yoursite.com/wp-content/themes/sweetdate-child/images/status_05.png"]

    Y usar este css:

    COPY CODE
    div.status.three.columns.mobile-one {width: 20%; !important}
    @media only screen and (max-width: 767px) { div.status.three.columns.mobile-one { width: 20% !important; float: left; padding: 0 16px; } }
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    #156769
     Laura
    Moderator

    Me alegra que lo hayas podido resolver 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156901
     Roader
    Participant

    Lo que sería bueno es que añadan soporte de idioma para el WpGlobus, ya que el QTranslate X lleva casi 11 meses sin actualización. Funciona sí, pero… tener un plugin desactualizado en un WP actualizado puede causar problemas.

    #157018
     Laura
    Moderator

    Cualquier plugin de idiomas funciona bien, el wpglobus funciona en tu web? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #158021
     Roader
    Participant

    Hola Laura.

    Puse esto para mostrar los testimonios en el HomePage pero no aparecen.

    [kleo_posts_carousel cat="all" limit="6" post_types="testimonials"]

    Otro problema es con la Pestaña ShortCode, cuando hago clic para seleccionar alguno se puesta una ventana en blanco y no carga los codes.

    #158063
     Laura
    Moderator

    Hola, prueba sin el cat=”all”
    O si puedes compartir acceso a la web para que pueda revisarlo bien 🙂
    Respecto a la pestaña de shortcodes, puede ser un conflicto con otro plugin, tendria que revisar si en la consola hay algún error

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #158271
     Roader
    Participant

    Hola Laura, ya lo resolví. Es el Widget que se pone.

    #158297
     Laura
    Moderator

    Entendido, me alegra que lo hayas podido resolver 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #162853
     Roader
    Participant

    Hi There. How Are You?

    People. How can I remove or disable Google Fonts from the Theme (using functions.php or whatever)?

    Im not using google fonts. Im using Arial, Helvetica.

    ———–
    OTHER:
    Look at this picture. That problem with the Search. Some parts of the Theme, by default, has problems with the CSS.

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    #163110
     Radu
    Moderator

    Hi,

    The Headings Font section cannot be removed cuz it’s wrapped in the Styling Options panel.

    The bug from image it’s not happening on demo and it’s caused by one of your customizations

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #163259
     Roader
    Participant

    Hi Radu.

    Solution for the Fonts: In Theme Options: Select: Arial, Arial…

    Um I removed this code ===> from my style.css but the problem continues. And yes, in Default Theme this problem does not exists. So, Let me check…

    COPY CODE
    .buddypress div.message-search #messages_search {
        margin-right: -90px;
        margin-left: 20px;
        display: inline-block;
        position: relative;
        right: 150px;
        top: 44px;
    }
    #163436
     Radu
    Moderator

    There is no way to remove that from theme options.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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