This topic has 3 replies, 3 voices, and was last updated 8 years by dmjeckov.

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  • #104124
     dmjeckov
    Participant

    Hi guys,

    Thank you for the lovely theme 🙂 I use it for the last 12 months and I am really happy with it .
    I have a specific problem: When some of the users upload a photo on the website, the images don’t show in Media Library or their profile pages or they even can’t upload a profile photo!

    Sometimes even if I try to upload an image as an administrator I have same problem.

    Additional question: Is there any option to place a short explanation next to the Upload button with text explaining the minimum requirements to upload an image!

     

    Thank you very much!

     

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    #104258
     markob17
    Participant

    I encountered that awhile back and I believe it had to do with the thumbnail settings. I’m not 100% sure, but I think I had to make sure I had at least 150×150 thumbnails enabled in the settings>media in the dashboard and also had to run a plugin called regenerate thumbnails to fix it. Good luck.

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    #104701
     Cornel
    Moderator

    Hi,

    Thanks Markob17 for the answer. That solve your problem dmjeckov?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #105069
     dmjeckov
    Participant

    HI,
    Thanks gyus. I think everything is fine now. Thank you markob17!!!

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