Problem with login.

[tmh23]

I am submitting another ticket for this since I am still having a problem with this and not getting a response.

When logging in with username and pass I am getting the login screen to just hang there and spin.  Sometimes if I click to another page on the site like the shop and then try to login from there it will work ok.

It only started happening after I tried to update (as recommended) to the newest theme update.

 

Troy

* see screenshot

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[Radu]

In majority of cases, that it’s caused by third party plugins or by customizations from child theme

Make sure to have latest version of theme + wp + theme plugins check ( wp-admin -> appereance -> install plugins ) update for un-updated plugins.

Try to re-install wp, try to re-upload the theme.

That it’s not a theme problem!

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[tmh23]

I solved this by replacing the wp-config file with a copy form backup. Solved the issue instantly.

Hope this helps anyone who may have this issue.

Troy

[Radu]

Ok then

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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