This topic has 5 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #205495
     tulipwork
    Participant

    Hi,

    When a user writes a long message to another user, and forget to mention a subject, the page is reloaded with the error message that tells him to mention the subject of the discussion.

    The problem is that on the reloaded page, the recipient and the text are removed. So the user has to reload the user profile to rewrite his message…

    Is there a way to remove subject and recipient fields (as it’s not necessary in a dating website), or alternatively keep data after reload?

    Thanks!

    #205496
     Kieran_SQ
    Moderator

    Hi,

    I will refer this ticket to one of our developers to see if the loss of data on refresh is coming from BuddyPress or the theme.

    Both recipient and subject are required fields in BuddyPress messaging and cannot be disabled.

    Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #205497
     tulipwork
    Participant

    Thanks, I’ll wait 🙂

    #205569
     Radu
    Moderator

    Hi,

    In first instance please try if the exactly same behavior you encounter using default wp theme.

    Depends by this yes or not.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #205590
     tulipwork
    Participant

    Hi,

    On the demo theme, the message is saving, but not the recipent.

    On my install, both message and recipient are not saving.

    Which default BuddyPress theme do you want me to try?

    #205596
     Radu
    Moderator

    Hi, check twenty seventeen theme to can see the default behavior.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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