This topic has 10 replies, 2 voices, and was last updated 9 years by Andrei.

  • Author
  • #54846
     dolphspeed99
    Participant

    Hello,

    When I am using the recent comments widget and click on any of its links I am being taken to that comments on the specific post page. So far, so good, this is the normal behaviour. The problem is that I can only see that comment on the page, so the older comments and also the post itself are not showing. I saw the exact problem being reported last year on August but it seems that it wasn’t solved. I really need a fix on this guys, it’s the first time I am getting this with this widget and I used over 30 different themes so far. Thank you!

    PS: This happens both with sticky and regular header. Huge bug! Please check the attached file, look at the scroll bar, you will see that it’s on top. And that particular article has over 200 comments. Everything below the comments that I clicked on is only white space, tons of white space.

    #54861
     dolphspeed99
    Participant

    Update: I went to another post and click on the “comments” tab, so that I am taken straight to the comments section (very long post). And I noticed that the theme has the exact same behavior, all I can see on the page are the comments, without the post itself. And after all the comments again I have a lot of white space. I really wait for an answer regarding this problem.

    #55185
     Andrei
    Moderator

    Can you please post a link to such a page ( with only one comment on it ).
    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55556
     dolphspeed99
    Participant
    This reply has been set as private.
    #56390
     Andrei
    Moderator

    We’ve found the issue and we’re working on a fix, the problem is present only when using a 3 columns layout, so until we release an update fix for it, probably you’ll want to consider to use the template in 2 columns layout where everything should work just fine.

    I’m sorry for any inconvenience created.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56409
     dolphspeed99
    Participant

    Actually I moved the site live and I wrote a bunch of CSS around the 3 column layout, so changing now to 2 column layout will require me to put in another 1-2 work days to change all the CSS and I can’t do this. Please send me the fix as soon as it’s done so that I can update the theme. Thank you.

    #56414
     Andrei
    Moderator

    Ok, but please note that this might take a few more days.
    I’ll post the fix here as soon as everything is fixed.

    Thanks for your patience.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #57176
     dolphspeed99
    Participant

    Hi,

    Any news regarding the comments bug?

    #57908
     Andrei
    Moderator

    Yes, but the fix involves more changes to the layout and it will be released probably in the next update of the theme after we test it properly and be sure it works as it should.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #61512
     dolphspeed99
    Participant

    It’s been 1 month since your last reply …. I think it’s unacceptable to leave a reported bug, that really messes up the website, broken for so long. Any news for the next update?

    #61515
     Andrei
    Moderator

    An update which will also address this issue should be released in any of the following days.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 11 posts - 1 through 11 (of 11 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?