problem with the group members count

[chrfreund]

Hi again,
when clicking on the community-groups page, there are all groups listed. But there seem to be an error with the counting function: If a group has just one member, the nomber is shown. If a group has two or more members, the number is not shown on the overview page – but correctly on the icons in the detail view.

The url is http://c9b.75a.myftpupload.com/community/gruppen/
if you need to login, you can use whiskyharry/606368

hope you can help me again…

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[chrfreund]

by the way: how can I activate the “Moderator”-Banner in my Forum, too? looks great!

[sharmstr]

You can see here that it normally works: http://seventhqueen.com/themes/kleo/groups/

So either you have a plugin conflict or you need to update to 3.0.6.

The labels will show up automatically for people who are moderators or keymasters.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[chrfreund]

OK, I did the following steps:
– I’ve downloaded the newest version of the Theme and activated it. Switched to the original theme (instead of child)
– I deactivated all addons except:
– bbPress
– buddypress
– buddypress cover photo
– Composium – Visual Composer Extensions
– Contact Form 7
– K Elements
– Paid Memberships Pro
– rtMedia for WordPress, BuddyPress and bbPress
=> no change, still missing the members count
– I deactivated and reinstalled BuddyPress
=> no change, still missing the members count

Do you have any more Ideas?

[sharmstr]

Did you clear your server cache? Does it show how many members with the 2015 theme enabled?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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[chrfreund]

again the same: it shows 1 Member – or nothing 🙁

I also checked the bp_groups_groupmeta – table: “total_member_count” shows “3”

[chrfreund]

yes, I cleared the cache.

[chrfreund]

and here’s the screenshot…

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[sharmstr]

So, it doesnt show with the 2015 theme either. That rules out Kleo as being the issue. Perhaps you can find a solution on the Buddypress forum.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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