Problem with the search form

[mongol7]

Hello,
I just realized a big problem. When we start a search and there are several pages of results, we observe that from the second page sweetdate mixes men and women. For example if I only search for a woman, in the search form, I will see only women on the first page of the result. But if I click on page 2, I’ll see men and women. In addition, the number of pages has grown.
How to fix this problem please?
I point out that this problem happened after an update of sweetdate.

cordially

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

In general this kind of issues can be caused by using outdated parent theme or outdated child templates. So you will have to do the next.

In first place you should update the theme to the latest version 3.2.6 at this moment you have 2.9.6 version. And update all plugins.

Go to wp-admin -> theme options -> buddypress -> Search form customization(DEPRECATED) uncheck all fields!

Please keep in mind this! for 3.x Versions it’s mandatory to not use the wp-admin -> buddypress-> Search form customization(DEPRECATED)

So uncheck all of those!

So, now the search form will be builded from wp-admin -> users -> profile search.

Horizontal form settings :

Home form settings :

The forms will be populated with additional fields from wp-admin -> users -> profile search- > Members Horizontal or home search.

Make sure to have all plugins updated! and child theme without any changes from past theme versions.

Cheers
R

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[mongol7]

Hello sir
I did what is noted and in the beginning when a search was launched men and women were reversed in the results. That is to say that when I was looking for a woman there were only men and when I was looking for a man there were only women.
In the hope of finding a solution, I deleted the section of fields named “I search” in wp-admin> user> profile field. Then I created the “I search” field section again. Since this operation, no matter what research is launched, whether it is a man or a woman, there is no result.
Can you intervene personally on the website?

The other problem that is gene is the following. Before using the plugin “profile search” there was a simple search panel with 3 fields to fill and clicking on it arrived on a page with an advanced search panel with several fields (a dozen fields to fill). How to find this operation?
It’s urgent, thank you in advance.

[Radu]

Hi,

Yes, make sure to have latest theme update and plugins updated.

Provide them in a private reply

Cheers
R

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[mongol7]

This reply has been set as private.

[Radu]

Hi,
There should must be a coincidence since our latest version has only the changes listed in the changelog so technically that it’s not possible maybe the security breach was somewhere else.

Use cloudflare for dns security and more and for wp a plugin something like https://wordpress.org/plugins/wordfence/

Good luck

Cheers
R

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[mongol7]

Hello,
Since disabling the old search mode, there is a notification that appears on the home page, for members who are logged in (Please see the screenshot named buddypress). Is it normal ?
In addition, there are frequent error messages that destabilize some members. For example, page 404 appears too often and does not match page 404 created in the wordpress dashboard. I would like to add a javascript code on this page 404, an automatic redirection code but I can not find it.

cordially

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[Radu]

Hi,

There you will need to import the home for 3.0 version

You will have to create a new page and set for that homepage template (Full width for buiilder) then edit the page with elementor and import the template

You can import any time in 3 easy steps the initial homepage, just create a new page separate by the old one.

1.Add new page , then edit in elementor.

2. Press add new template

3. Switch to My Templates then press insert

Cheers
R

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[mongol7]

Hello, sorry but I have not managed to remove the problem on the homepage. There may be a video tutorial that explains step by step what to do?
If there is no video, how do I actually add the homepage for version 3.0? I created a new page, indeed. Then I clicked on modified with “elementor”. Is this the page I just created that will serve as the home page for version 3.0 or is there another page somewhere that has been prepared for version 3.0?

cordially

[Radu]

Hi,

Here’s complete video tutorial setup sweetdate 3.0

So i recommend you to make the 3.0 homelayout in a new page not in old one, then from wp-admin -> settings -> reading assign it as home.

Let me know

Cheers
R

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[mongol7]

Hello
Now, the site just needs a “region” field to be added to its registration form. In this field a user can enter the name of his region. It would just add to the site this field named “region” in the registration form and then it will be finished. All dating sites offer this. I do not understand why this was not thought at first in Sweetdate.
Can you explain to me how to do it please?

cordially

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[Radu]

Hi,

Sure, go to wp-admin -> users -> profile fields and add your desired field

Cheers
R

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[mongol7]

Hello since the new version 3.0 of sweetdate I realized that the registration page was no longer full width! Now the page has a column to the right (a sidebar). This is a real problem because it is possible to see new people registered or people who connect in a widget located in the right column (the sidebar). How to apply the template “full page, no sidebar” to the registration page?
cordially

[Radu]

Hi,

Just add this css to wp-admin -> theme options -> styling options -> quick css

COPY CODE

.register div#main-content {
    width: 100%;
}

.register aside.four.columns {
    display: none;
}

Cheers
R

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