Problem with white screen

[Mycoach]

Hello,

I always have the same problem. Each morning when I try to go to my admin panel. I’ve got a white page. The same if I want to delete a user. During all the day everything is ok, I can connect myself to the site and members too. However, during the night I don’t know what happened but impossible to acceed to my admin panel (white page). So Each morning, I need to desactivate all my themes and then I can go to apparance-theme to activate Sweetdate and child sweetdate and everything is ok for the day. No solution with problem to delate user !

So, I see the discussion with admin panel problem and I have tried to update the last version but I didn’t see anymore Cometchat and changement they did on my site, I have problem with translations that I have changed and I can see new things I have delated before ! So, is it possible to know the folder which bring me those problems (user and theme white screen) and maybe I can just update those folders ?? I don’t know what to do, thanks for your help !

Regards

[Laura]

Hello, the theme doesnt have any settings that depends on the day or the night, we cannot control that. Your issue seems to be related to your connection or your hosting.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Mycoach]

Hello, I didn’t have this problem before, I’m going to ask to my hosting. And about users I try to delate (I did it with another access) and after I get a white screen ?

[Laura]

Hello, about the users, well, it could be a plugin creating a conflict or maybe its related to the issue of the hosting.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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