This topic has 1 reply, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #96553
     kylerollins
    Participant

    I just inherited a site built with kleo and it had not been updated in ages – no one ever put the support key into the theme.  I just upgrade on staging from 2.2 to 3.1.3 and it appears to have changed so much that certain features are no longer working in the child theme.

    I’ve put the URL’s into the admin section so you can that the transparent top bar is gone and some images that are at the bottom appear to be invisible now, but you can see that if you right click, they are there as you can save them.

    Any ideas on how to manage this jump as I am trying to help the potential client keep his investment in this site but I won’t support a site that cannot be kept up to date.  I’m not familiar with Kleo so I appreciate any help and guidance provided is welcome.

     

     

    #96613
     sharmstr
    Moderator

    If it were me, I’d use a file compare tool to figure out the differences in files in the child theme and new files in kleo 3.1.3 to see if you can tell why they are in the child theme. For instance, the site is throwing a jquery error on app.js. That’s why it isnt loading all the elements. If you’re lucky, the previous developer commented their changes so you can apply them to them to copies of the new files (if they are still even needed). Otherwise, you’ll have to delete app.js from the child theme to get the site working properly, then figure out what customization aren’t working.

    The other issue I see is that its on visual composer 4.9.1. Kleo makes many customizations to visual composer. Because of this, you should always run the version of VC that comes with the version of Kleo that you’re running. Currently Kleo 3.1.3 uses VC 4.8.1. Downgrade to be safe. You can find VC 4.8.1 in the full Kleo download zip available on themeforest.

    That’s where I’d start if I were you. Hope that helps.

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