Problems due to WP update

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This topic has 11 replies, 2 voices, and was last updated 9 years by Abe.

  • Author
  • April 19, 2016 at 05:00 #117541
     dudeincolorado
    Participant

    I’m having some issues with a Kleo theme I bought in 2014. The home blog page is not displaying properly in the grid option and videos are not displaying properly. I have definitely linked these problems to the latest WordPress update.

    I’m not technically advanced and missed the automatic Kleo theme update page under theme options and thus have never made any theme updates. I just sent an email to Envato requesting my username and API key.

    Will the Kleo theme come up to date if I successfully enter the info on the auto update page?

     

    April 20, 2016 at 15:16 #117902
     Abe
    Keymaster
    Not marked as solution
    April 21, 2016 at 04:19 #118076
     dudeincolorado
    Participant
    Not marked as solution
    April 22, 2016 at 06:10 #118327
     dudeincolorado
    Participant
    Not marked as solution
    April 22, 2016 at 17:13 #118404
     Abe
    Keymaster
    Not marked as solution
    April 23, 2016 at 04:20 #118537
     dudeincolorado
    Participant
    Not marked as solution
    April 26, 2016 at 15:30 #119009
     Abe
    Keymaster
    Not marked as solution
    May 17, 2016 at 01:29 #121989
     dudeincolorado
    Participant
    Not marked as solution
    May 17, 2016 at 06:43 #122001
     Abe
    Keymaster
    Not marked as solution
    May 17, 2016 at 14:35 #122035
     dudeincolorado
    Participant
    Not marked as solution
    May 17, 2016 at 15:27 #122043
     dudeincolorado
    Participant
    Not marked as solution
    May 18, 2016 at 11:09 #122203
     Abe
    Keymaster
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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