This topic has 2 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #41398
     solokco
    Participant

    I’m having 2 main problems with RTMEDIA

    1. Users can’t upload media
    2. MEDIA Tab does not show de UPLOAD option, as shown in the image of DEMO page

    In the case 1.- Users start uploading their photo, it shows all right for uploading, but after refreshing the page, nothing was uploaded. If the upload comes with and activity update, then the text shows fine, but without any photo.

    If I change the user role (from subscriber to Author) then all works fine.

    In the case 2.- For some reason there is no UPLOAD button to be found anywhere on the page.

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    #41408
     solokco
    Participant

    I manage to solve point 2. There was a shortcode being used that overwrote that function.

    Still having issues with 1.

    #41412
     sharmstr
    Moderator

    Did you hit up the rtMedia support forum? Maybe its another plugin conflict with something else you have installed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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