This topic has 5 replies, 2 voices, and was last updated 9 years by Abe.

  • Author
  • #36921
     solokco
    Participant

    Hi,

    I have members who sign up and after activating their account with the LINK sent via Email they get an error on the ACTIVATION PAGE saying: Invalid activation key.

    Sometimes those users are already ACTIVATED, but they never get a message saying something like: This account is already active.

    I try to program a conditional if statement to check if the activation key was already used with a user, but checking the DATABASE wp_users the field is always empty for all the users. Should this field be field with the activation key??

    Has anyone had a similar problem?

    Thanks

    #36926
     Abe
    Keymaster

    hi, Please make sure you have the latest theme version installed 2.2
    That problem occurred on some older theme versions or disable some plugins first and test again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #36935
     solokco
    Participant

    I updated to V 2.2 let’s wait and see.

    Bad thing thou, I lost all my languages files that I had translated… Sucks.

    #37412
     Abe
    Keymaster

    yes please make sure you do backups before updating so you can restore language files

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #37413
     solokco
    Participant

    Updated to latest version, and still get some email problems. The Activation key is not being generated on the emails.

    I started using MANDRILL APP to see the emails that were being sent to the users, and in fact I can see quite come emails that are getting the KEY ACTIVATION field empty.

    Thanks for your time.

    #38785
     Abe
    Keymaster

    Hi, please update to 2.3 version and see if you still encounter that problem.
    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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