This topic has 14 replies, 4 voices, and was last updated 9 years by 
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Hi,
I have two weird issues that I cant seem to figure out.
1. when you first land on the product page the gallery image is zoomed in but after you click to the next image it zooms out to display the entire image.
How can I make is so there no zoom on the image?
2. The product gallery thumbnails images are a bit pixelated. Not sure why?
how can fix this?
appreciate the support
Thanks
Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Please provide us a link to the page where this happens so we can give a closer look.
Thanks.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
It’s bee two weeks (11 days to be exact) trying to get an answer. I understand your load. But I would like to fix this, How can I fix this?
Cheers
Hi,
It was a bug and will be fixed in next update.
Until then, use this fix by replacing manually these 2 files :
wp-content/themes/kleo/woocommerce/single-product/product-thumbnails.php
wp-content/themes/kleo/assets/js/app.min.js
Then go to woocommerce -> settings -> product -> display -> Single Product Image set your desired size.
Sorry for inconvenience
Best regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
We have released version 3.0.8 with this issue fixed.
Backup theme settings and update theme and plugins.
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
The credentials are not correct.
Can you please try to add a new product with 4-5 images same ratio to see the behavior ?
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I added a test product i see that it’s ok please look and confirm here : http://iheartthenight.com/?post_type=product&p=8083&preview=true
The product it’s saved as draft you need to be logged in to can see the product.
Cheers
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYes,
I see it, but it still looks exactly the same. The thumbnails are still still blurry! Compared to the larger images, the larger images are much more vivid than the thumbnails. The smaller images should actually better quality base on the fact that they are being condense.
Also compared to the images on the Kleo demo site (which I attached ) vs the ones ones on our site there’s a huge difference in quality.
Cheers
Hi,
The pixelated thumbnails it was caused by a Product Thumbnails image size ( http://iheartthenight.com/wp-admin/admin.php?page=wc-settings&tab=products§ion=display ) on Product Images -> Product Thumbnails -> the size it was 90×90 now i puted 180 x 180
The thumbs it shows ok now.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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