This topic has 2 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author

    Tagged: 

  • #71258
     Staffatico
    Participant

    I am writing to you because of a couple of things and they are happening on my product page.
    1. How do I stop it from being full width? I like the bleed on the side.
    2. The main image is blurry, but this only happens at first load. The images become clear when you click on the thumbnails or if you go forward through the slideshow and then go back. I have tried clearing my cache and I am out of luck. I have attached a screenshot, but I have also included a link to a video with me explaining it further if you need it.

    Thank You

    Video – http://video.webbudge.com/watch/cojnYYfxzJ

    Attachments:
    You must be logged in to view attached files.
    #71261
     Staffatico
    Participant

    I forgot to mention that I had also deactivated all of my plugins too and it was still happening.

    #71314
     sharmstr
    Moderator

    1 – Theme options > Woocommerce

    2 – On page load, woo loads the single product image according to the size set in woo > settings > products > display: Single product image. Perhaps at one point you had that set to a different size and didnt regenerate the images after changing it? The reason it looks okay after clicking through the other thumbnails is because the jquery that changes doesn’t load the the image using the single product image size.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

Viewing 3 posts - 1 through 3 (of 3 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?