This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #127348
     lorndal
    Participant

    Hi,

    suddenly, in the members profile view, the profile fields are listed 3 times, please see Screenshot.

    This for each member!
    In the Database it is existing only ones!

    We´ve changed many things in the last 2-3 weeks, like clearing existing “field groups” and creating all single profile fields new in the “Personal Profile (Primary).

    Now we have this problem.
    It´s only in the members profile view.

    I didn´t do any changes in the kleo/buddypress/members/single/profile.php

    Is it possible, that our trials in the register.php and the clearing and recreating of the single profile-fields in the Backend created this problem?

    Where else can I check to find a solution?
    I absolutly don´t know any further with that.

    Hope, someone can help.

    Thanks a lot.

    nice greetings Sandra

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    #127409
     Laura
    Moderator

    Hello it seems to be related to object cache, do you have object cache enabled or any cache plugin installed?
    W3 Cache plugin has an object cache option that sometimes creates this error

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #127486
     lorndal
    Participant

    Hi,
    thank you so much.
    I had “W3 total cache” active, with object cache enabled.
    Deactivating that, solved the problem.
    A thousand thanks
    nice greetings Sandra

    #127668
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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