Profile picture and group picture problem.

[Revo80]

At the beginning i was not having any problems about the profile picture and group picture. Here are the problems:

1- When i want to upload a pic for my profile, the pic appears just as a point and pic does not fit to profile pic area. There were no problems before yesterday.This problem occured yesterday and i could not solve.

2- The group pictures at homepage suddenly disappears when the page is loaded. I was not having this problem.

3- Web site could not be opened with chrome properly. I can not see sliders. I have no problem with internet explorer.

[Radu]

Hi,

Ii think i found what’s the issue there, a wp-stats-manager plugin seems to cause that.

Let me know
Cheers
R

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What support service includes ? What not ?

[Revo80]

i dont use a plugin with that name :((

[Revo80]

i realised that(from readme file) this plugin is a visitor statistics plugin. i deleted it now. i will tell you the result.

[Revo80]

deleted the plugin, but it did not work, how can i fix the problem?

[Radu]

Hi,

I see, try to de-activate all plugins except revolution slider and child theme

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Revo80]

Of i do it, the web site will not work?? You mean to deactivate and reactive all?

[Radu]

The website will stop plugin functionalities until you activate back, i suggested you to do that just to test to see if your issue it’s caused by one of the plugins and child theme.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Revo80]

luckily i have another website http://www.yoldasim.com i did not have such a picture uploading problem with this website. I compared the plugins of both sites and deactivated ones which are not active in yoldasim.com. Solved the problem right now. I am not sure but i guess problem appears from Jetpack.

[Radu]

Hi, ok then
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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