This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

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  • #116031
     seniorsandkids
    Participant

    Hi,

    I have two issues with the profile picture upload functionality:

    1) the cropping frame and the cropping preview do not fit together (see attached screenshot: frame around whole face, in preview one ear is cut in half). This seems to be a problem with the preview, tough, because the final profile picture is as in the frame I selected.

    2) error message tells me that the resolution is less than 580 x 580, although I uploaded an image with high resolution.

    Thanks for your help
    Michael

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    #116445
     Laura
    Moderator

    Hello, the image should be above 580×580, what is the size of your picture?
    Also, this is related to buddypress crop functionality, maybe you should ask at their forum

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