This topic has 6 replies, 4 voices, and was last updated 9 years by Andrei.

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  • #59346
     gamerPro87
    Participant

    Hi i foun a very bad bug.
    When i am logged in on FireFox, then when i click on profile, the content is deformed. I will shoh here 2 Pics. Please test this on your profiles on fireFox and make shure if this is a bug!

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    #59349
     gamerPro87
    Participant

    UPDATE:

    I found the problem… I have deactivated all addons one by one and the problem is 100% rtMedia. I deactivate rtMedia then works fine, when i activate rtMedia then comes this one problem. I have Updatet today to the new version of rtMedia 3.8.1 . I hope you can make a fix for this issue.

    I hope this will be fixed soon… Thanks

    Best Regards

    #59351
     gamerPro87
    Participant

    UPDATE 2:

    I am really sorry for my millions of posts…

    I have deleted the rtMedia 3.8.1 and i have added the older version from my backup Version 3.7.44 and its works perfectly. I think you must update Sweetdate for the new Version of rtMedia.

    Thanks…

    #59550
     Laura
    Moderator

    Hello, we will check it out, thanks you so much for letting us know about this 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #59623
     Abe
    Keymaster

    We will make sure it integrates with RTMedia 3.8+ but until then please use the 3.7+ versions

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #63914
     Abe
    Keymaster

    Andrei please take a look at this too. Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #64151
     Andrei
    Moderator

    A temporary workaround until we release an update for this would be to use the solution given here:
    https://archived.seventhqueen.com/forums/topic/rt-media-upgrade-trouble#post-64149

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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