Profile Problem

[gamerPro87]

Hi i foun a very bad bug.
When i am logged in on FireFox, then when i click on profile, the content is deformed. I will shoh here 2 Pics. Please test this on your profiles on fireFox and make shure if this is a bug!

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[gamerPro87]

UPDATE:

I found the problem… I have deactivated all addons one by one and the problem is 100% rtMedia. I deactivate rtMedia then works fine, when i activate rtMedia then comes this one problem. I have Updatet today to the new version of rtMedia 3.8.1 . I hope you can make a fix for this issue.

I hope this will be fixed soon… Thanks

Best Regards

[gamerPro87]

UPDATE 2:

I am really sorry for my millions of posts…

I have deleted the rtMedia 3.8.1 and i have added the older version from my backup Version 3.7.44 and its works perfectly. I think you must update Sweetdate for the new Version of rtMedia.

Thanks…

[Laura]

Hello, we will check it out, thanks you so much for letting us know about this 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Abe]

We will make sure it integrates with RTMedia 3.8+ but until then please use the 3.7+ versions

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Abe]

Andrei please take a look at this too. Thanks

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

[Andrei]

A temporary workaround until we release an update for this would be to use the solution given here:
https://archived.seventhqueen.com/forums/topic/rt-media-upgrade-trouble#post-64149

Cheers

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[Author]

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