This topic has 9 replies, 4 voices, and was last updated 8 years by nuriflurry.

  • Author
  • #99600
     mtgame21
    Participant

    I really like the KLEO theme and the support provided by seventhqueen. When I first purchased the theme, it came with 6 months of support. How do I purchase or extend support before my current support expires?

    Do I need to buy an additional license? Thanks.

    #99841
     Laura
    Moderator

    Hello, you can buy a license and add extended support time 🙂
    https://help.market.envato.com/hc/en-us/articles/205923460?_ga=1.183211301.207395185.1447356857

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
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    #104999
     nuriflurry
    Participant

    Hi,
    I already bought the license, but i would like to extend the support. Is this possible??

    #105231
     Laura
    Moderator

    Hello, before the support time ends you will see something like this attached 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    #105696
     nuriflurry
    Participant

    done! Thanks

    #105746
     slawek247
    Participant

    and if my license expires in eight days I have to buy to get the update ?
    Kleo.4

    #106517
     Laura
    Moderator

    Hello, the license is for support, the theme license is forever

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #120364
     nuriflurry
    Participant
    This reply has been set as private.
    #120570
     Laura
    Moderator

    Hello, you will find the new page at Get Support menu item 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #120890
     nuriflurry
    Participant

    Thanks!!!

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