purchased 2, can i cancel 1?

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This topic has 1 reply, 2 voices, and was last updated 10 years by Abe.

  • Author
  • May 27, 2015 at 16:18 #60307
     cristtiah
    Participant

    Hi I made a mistake of purchasing 2 KLEO themes. One in April 12 and another just now. Can I cancel the most recent and have refund? THanks I appreciate the help.

    May 29, 2015 at 01:37 #60463
     Abe
    Keymaster

    Hi, if the other one wasn’t just a gift to us ( kidding 🙂 ), you can contact Envato on this since they handle this kind of problems.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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