This topic has 10 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #157139
     palicali
    Participant

    Hi – Some random text (“11”) has appeared at the top left corner of my Header and I can’t figure out how to get rid of it. Can you please help? I don’t know if this is a bug or somehow this “11” got into some CSS somewhere…?

    #157213
     Laura
    Moderator

    Hello, i do not see it, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #157226
     palicali
    Participant

    Hi Laura –

    Very interesting, you have uncovered another part of the puzzle. Your login does not show it, but mine does and my developer’s does. It also does not display when logged out and coming soon off, but users will have to log in when using the site.

    Attached is an image.
    Any page will show it, but here is a link:
    https://republicofgreen.com/location/united-states/california/palo-alto/

    Here is login for you that will show it:
    user: Verdant
    pw: 6Ab!S7^k#YC#MN57

    #157352
     Laura
    Moderator

    Hello, now i see “test” so it might be something your developer added somewhere, check the recent edited files as it might be there 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #157488
     palicali
    Participant

    Hi Laura – My developer did not add it. I asked Radu if he added it when looking at the issue and I have not heard back. Can Radu please check?

    #157777
     Laura
    Moderator

    Hello, i did not find where its coming from, did Radu answer you?
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #157808
     palicali
    Participant

    Hi Laura – My developer just found and fixed it yesterday. It is not actually hard coded text of “11” and “test” but rather output from a formula. I am still getting details. But we can close this ticket here. Thanks you so much for trying to find it Laura.

    #157884
     Laura
    Moderator

    Glad you could resolve it 🙂
    Let me know if you need anything else

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #163523
     palicali
    Participant

    Hi Laura – I wanted to re-open this ticket again as we had not actually fixed the problem before, it came back. However, we have found that the random text that appears in the upper left of header is an output of the number of items and quantity of items in the shopping cart. So the “11” was two items, each with 1 quantity. If there were two items, each with 3 quantity, it would show 33.

    My developer found this issue in the Kleo code at: kleo/lib/plugin-woocommerce/config.php line 1073
    But I think it still needs fixing by Kleo.

    Would you please take a look at this in your code?

    #163748
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #164054
     Radu
    Moderator

    Hi,

    Good Day there!

    I’ve tried to reproduce that on my local install and also on the demo and I cannot reproduce that, and it seems to be isolated at you if you de-activate the child theme you encounter the same? it should not!

    IT cannot be reproduced using latest theme update and latest wp.

    Let me know if it’s the same with child them de-activated and if is need de-activate all plugins except WooCommerce and give a try

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 11 posts - 1 through 11 (of 11 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?