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Hi – Some random text (“11”) has appeared at the top left corner of my Header and I can’t figure out how to get rid of it. Can you please help? I don’t know if this is a bug or somehow this “11” got into some CSS somewhere…?
Hello, i do not see it, did you resolve it?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, now i see “test” so it might be something your developer added somewhere, check the recent edited files as it might be there 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, i did not find where its coming from, did Radu answer you?
Let me knowHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura – My developer just found and fixed it yesterday. It is not actually hard coded text of “11” and “test” but rather output from a formula. I am still getting details. But we can close this ticket here. Thanks you so much for trying to find it Laura.
Glad you could resolve it 🙂
Let me know if you need anything elseHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura – I wanted to re-open this ticket again as we had not actually fixed the problem before, it came back. However, we have found that the random text that appears in the upper left of header is an output of the number of items and quantity of items in the shopping cart. So the “11” was two items, each with 1 quantity. If there were two items, each with 3 quantity, it would show 33.
My developer found this issue in the Kleo code at: kleo/lib/plugin-woocommerce/config.php line 1073
But I think it still needs fixing by Kleo.Would you please take a look at this in your code?
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Good Day there!
I’ve tried to reproduce that on my local install and also on the demo and I cannot reproduce that, and it seems to be isolated at you if you de-activate the child theme you encounter the same? it should not!
IT cannot be reproduced using latest theme update and latest wp.
Let me know if it’s the same with child them de-activated and if is need de-activate all plugins except WooCommerce and give a try
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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