Re: WordPress

[cali82]

Hello=)

Recently I got an email that my site has malware, but normally it is because the plugins need updating as well as the wordpress files. They blocked me from accessing my wordpress admin panel, so I have to do it via ftp. I already deactivated the plugins, but I do not know how to update the wordpress files without messing it up. Is there any way you can assist me. I would really appreciate it.

Thanks!

[cali82]

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[Laura]

Hello, i will need access to your ftp, maybe you have a corrupted .htaccess
Please share your ftp credentials and i will check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[cali82]

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[Laura]

Hello, can you access now?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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