This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #95971
     jerryw1976
    Participant

    I was testing the Woocommerce New Account on checkout feature and at checkout created a new user and password.  After checkout, it tried to redirect them to edit their profile but I am getting a redirect loop issue.

    This is what it was trying to redirect to: /members/jerryw1976a/profile/edit/  And, now it is stuck that way and I am unable to login.

    I am using HTTPS for the entire site if you need to know that. Please help! I have everything else good to go. Except, I created a new menu just for the buddypress community pages but on the pages I can’t edit directly, it is showing the new menu in both the primary area and the top menu. I just want it in the primary spot.

    Thanks for your help!

    #96179
     Laura
    Moderator

    Hello, you cant login to wp-admin? If you are still able to go to the admin panel just disable the redirect.
    About the menu issue i did not understand, can you explain a bit more please? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #96240
     jerryw1976
    Participant

    I was able to get in the wp-admin through a different browser. Where do I disable that particular redirect? I want them to fill out the profile fields.

    As for menu: For the buddypress community pages, I have created a different menu than my standard primary menu. This way when members click on the community, the menu changes to offer them the options I want them to have easily.

    With my regular primary menu, the top menu has a few links. When I assign the new buddypress primary menu I created, the top bar changes as well and includes the same exact links as the new primary menu. I want the top bar menu to remain the same throughout all pages.

    Thank you for your help!

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    #96819
     Laura
    Moderator

    Hello, to disable the redirect just deactivate the plugin or delete the code you used to redirect
    For the menu, check at Appearance > Menu and at top menu, make sure you do not have checked the automatically add new pages

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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