Registration and messages are broken after upgrade to 2.9.1

[FD]

Hi,

After upgrading to the last version of Sweetdate (2.9.1) the registration is broken so no one can register and the message system just don´t want to send messages any more. Could you please have a look at this to help us find an solution?

 

 

[Radu]

Hi,

I cannot view your website, i cannot loggin it says

FEIL: Passordet du oppga for brukernavnet vhold1 stemmer ikke. Mistet passordet ditt?

Cheers

Radu

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What support service includes ? What not ?

[FD]

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[Radu]

Hi,

Yes i see,

Please disable all plugins, and if the issue disappear, please enable plugins one by one to identify what causes this.

Let me know

Cheers

Radu

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What support service includes ? What not ?

[FD]

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[FD]

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[FD]

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[FD]

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[Radu]

Hi,

I’ve looked at your error log and is seems to be a misconfiguration from your hosting server.

Please contact your hosting support and tell them about these variables (SERVER_PROTOCOL,HTTP_HOST,SERVER_PROTOCOLSERVER_PORT,SERVER_NAME) that are missing PHP Notice: Undefined index:

Regarding the js problems, please resolve these server issues and check after.

Let me know

Cheers

Radu

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[FD]

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[Radu]

Hi,

These variables are reserved by the server and they don’t need to be included in script, they are runned directly. http://php.net/manual/ro/reserved.variables.server.php

Anyways, i suggest you to made a re-upload to the theme files.

On my local install your described issue doesn’t not exists.

Cheers

Radu

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What support service includes ? What not ?

[FD]

Hi @randu,

So why are these variables included in the “sweetdate/framework/helpers.php” file if their not needed?

I have re-uploaded all the theme files twice without any change.

All the problems are still present.
(JS problem, PHP – Undefined index problem, users cannot register (in regular way) on the site and messages does not work.)

Any new thoughts on the js/jquery issue? I think this may be the main source to our problems.

Thank you for helping us fixing these issues.

[Andrei]

Hi FD, the issue comes from your server configuration, which doesn’t provide the SERVER variables that we use in our theme, I can assure this variables are common, and should have been available from your php version. Please contact your hosting support and ask them to make them available.

If you’re hosting your site on a more custom environment then you’ll have to ask your server administrator to find a solution for this server variables.

Cheers

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[FD]

Hi @andrei,

I will (once again) take this to my hosting company and hope for an fix.
Any suggestions to the js/jQuery problems?

Thank you for you help so far.

[FD]

@andrei and @radu

The response was “that these specific implementation was deprecated since PHP 4.1”. So isn´t the theme PHP 7.0 ready? Or is this some old stuff that should have been removed?

[Andrei]

I’m sorry but php 7 is a not production ready software so please ask your hosting guys to enable a stable php version, for example at least v5.4.

And regarding to your hosting guys please tell them that the $_SERVER super global is in no way deprecated, I think they are making a confusion with the $HTTP_SERVER_VARS. Source: http://php.net/manual/en/reserved.variables.server.php#refsect1-reserved.variables.server-changelog

Set your hosting environment on php 5.4+ and everything should work just fine.

Cheers

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[FD]

Hi @andrei

I will tell them that.:)

We have already tried to set our hosting environment to php 5.4+ and it does not make any difference.

[Andrei]

Such issues are fully related to your server configuration not on the application you run on your server so please contact your server administrator to help you setup your hosting in order to support a standard wordpress install.

Cheers

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[FD]

Hi @andrei

We ended up changing hosting company.
Thank you so much for all your help. 🙂

[Author]

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