registration fields and buttons don’t work on apple devices

[reikidome]

hi, I was just testing my theme on apple devices and when I log in with facebook login, buttons and selection fields don’t work after info is transferred from facebook to the website. Have this theme been tested with apple devices?

[Laura]

Hello, yes the theme is fully responsible with mobile devices. Have you tried testing with some plugins deactivated? Try maybe with only buddypress activated

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[reikidome]

This reply has been set as private.

[Laura]

Hello ,admin credentials do not work, please let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[reikidome]

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[Laura]

Hello, didnt work, please check

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[reikidome]

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[reikidome]

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[reikidome]

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[reikidome]

I did not hear from the higher support level, did you assign the ticket?

[Radu]

Hi Reikidome,

Regarding to this

hi, I was just testing my theme on apple devices and when I log in with facebook login, buttons and selection fields don’t work after info is transferred from facebook to the website. Have this theme been tested with apple devices?

I’ve tested login with facebook on your site form a Iphone 6 and the inputs and button works and yes the theme is compatible with apple devices.

Regarding to this

I reset the password again. Please use new credentials below to login. My friend told me that in small resolution devices the default functions of profile section after activating free member account are not working because for some reason they are disabled. Please take a look at this issue because I really need this project to go live in a week. Thank you.

I’ve tried to reproduce but unsuccessful, please make a video in that i can see that.

(see screenshots)

Cheers

Radu

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What support service includes ? What not ?

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[reikidome]

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[Radu]

The default child theme do not affect nothing, but if you have something in your child theme like some php files that ca be cause of this and you should review that changes.
If you have something in your child-theme/functions.php please check it that can cause that.

Cheers

Radu

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What support service includes ? What not ?

[reikidome]

I asked your support representative to change the menu button on small devices, see “Change how menu looks on small devices”, and they gave me the code. Please let me know if I can use it, because this is the only change that I can think of causing the problem. Th.

[Radu]

Hi,

If that modification is cause please go back to that ticket and tell Laura about this

Cheers

Radu

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What support service includes ? What not ?

[reikidome]

did you do any modifications on my theme, because it seems like the problem went away, now I am trying to figure out how to resolve this problem on a copy of installation…

[Radu]

I haven’t no change on your theme

Maybe is caused by child theme or by some plugin check twice

Cheers

RAdu

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What support service includes ? What not ?

[reikidome]

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[reikidome]

i think i resolved this issue, thx.

[Radu]

Great,

Have a nice week

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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