Registration not working

[Obie]

Please I need urgent help. My registration page has suddenly stopped working, when all the fields are filled and the user clicks on register nothing happens. Please help!

Thanks

http://ourcampusconnect.com/new-user/

[sharmstr]

looks like bp social, bp activity privacy and invite anyone are hanging up your site. Start disabling plugins to find the cause.

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This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Hi, please I have deactivated each of the plugins you suggested one by one but the issue persists. Is there any other suggestion please?

Thanks, I appreciate!

[sharmstr]

The way to figure it out is to disable all extra plugins. Verify that it works. It it does, then enable one and check again. Then enable another one and check again. If you have a cdn or caching on your server, you will need to clear it after every change.

You can also look in your server error logs for issues.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Thanks, it was caused by ProfilePress.

[sharmstr]

Well, at least you learned how to figure these things out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Hi, sorry to be back at this again. The registration has stopped working again and there’s no new plugin in use, please help!!!! People are trying to register now but cannot. Thanks

[sharmstr]

Go through the same steps as before.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Please I have done all the deactivating I can think of and still it continues, and I have not added any new plugin since the last time so I wonder what the problem is, if it’s from the update. Please I would really appreciate if you can help me out, I wouldn’t mind giving you admin access pleasssssssse. Thanks

[sharmstr]

Its throwing 200 http errors which is an upload error so it probably has something to do with the avatar upload plugin.

Temporarily enable the WP 2015 Theme and test registration. Let me know what happens.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Hi, thanks.. I did as you suggested and the registration went through. Please what do I do next? Thanks.

[sharmstr]

I just logged in an see that you’re on Kleo 3.0.3. Please upgrade to 3.0.4.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

[Obie]

Really surprised to hear that, I thought I did that before automatically from the theme update on WordPress. I’m doing it again from FTP, will let you know. Thanks.

[Obie]

I have successfully updated the theme and the registration is working fine. Thanks. Will keep you posted. Thanks a lot for your patience.

[Author]

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