This topic has 8 replies, 3 voices, and was last updated 7 years by Abe.

  • Author
  • #169853
     Hanifa
    Participant

    Hi there,

    Is it possible to estende the support for 1 Year?

     

    #169896
     Laura
    Moderator

    Hello 🙂 You should be able to extend the support at the theme page at themeforest 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #169949
     Hanifa
    Participant

    Yes I know, but there is only for 6 month.
    That’s why I’m asking if there is a possibility of 12 month, 1 year?

    Kind Regards,

    #169999
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #170050
     Hanifa
    Participant

    Ok Laura,
    Thank you!
    I will wait.

    #170062
     Abe
    Keymaster

    HI there, I suggest you to renew your license here: https://archived.seventhqueen.com/services/kleo-support-renewal

    You have the option to choose from 6 months or 1 year.

    Let me know if you need any other details.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #170097
     Hanifa
    Participant

    Thank you for your answer.
    But I saw that in the themeforest.net is more cheap and I thought if I did directly to you the price was better.
    So I think I’m going to do there.

    Kind Regards

    #170100
     Hanifa
    Participant

    Sorry,
    I’ve done saw that the themeforest add some extra 🙂
    So I’m going to renew now for more 1 year.
    My Support end in October, and I just buy now the renew for 1 year.
    Can you check for me when it end this.
    Kind Regards,

    #170101
     Abe
    Keymaster

    Thanks, will change it to start from October. Thanks for your purchase

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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