Requried Field Not Working.

[ahmadfaiz11]

Hi …

 

Why does “required field” not working during signup?

 

When my member fills out the form, he does not enter his phone number. And the registration was successful. Meanwhile, I mark this field as “required”. It should show a error warning when he did not write his phone number.

 

What’s the problem?

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, could you please try the following after disabling caching. Please clear your local cache for each step.

– Disable recaptcha, does the issue continue?
– Change the field type from number to text, does the issue continue?
– Recreate the required telephone field in the first profile field group (base), does the issue continue?

Let me know your results.

Thanks,

Kieran.

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