Reset Password eMail translation

[Cairy]

Hi,

 

I have the same issue as

https://archived.seventhqueen.com/forums/topic/translation-of-reset-password-email-not-working

Any updates on this? Plugin doesnt fix the problem.

 

Regards

[Kieran_SQ]

Hey @Cairy,

Would it be possible to send some admin credentials via this ticket so I can look at your loco translate plugin? Please also attach the exact string you want to translate and it’s translation.

Thanks,

Kieran.

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[Cairy]

Hi kieran,

the string is
Someone requested that the password be reset for the following account:
in the password forgot email. The other strings of the email are translated correctly.

This just happens if you want to reset the PW via the login popup.
Theme and plugins are up to date. Happens even if all plugins are disbaled.

Regards,

Matthias

[Cairy]

This reply has been set as private.

[Kieran_SQ]

Matthias,

I went through LocoTranslate and it does appear that it has been fully translated under WordPress Core for Spanish so it should work. I resynced and saved the translation, could you test to see if that had any effect for me please?

Also, please update WordPress core to 4.8 (if possible) and see if that addresses any issues.

Thanks,

Kieran.

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[Cairy]

Hi kieran,
thank you but the issue is still there.
Strange thing is that if I reset the PW via the regular WP function it is translated.
Regards

[Cairy]

updating to 4.8 doesnt help

[Kieran_SQ]

Matthias,

That is very strange indeed, I did search through KLEO and other plugins to see if the string is elsewhere but it doesn’t appear to be. I think this might be worth opening a ticket with LocoTranslate and getting their input as it appears to be related to the plugin.

Kieran.

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[Cairy]

Whats about

In the e-mail you get when asking for a password reset there is a text “Someone requested that the password be reset for the following account:”

Kleo functions.php line 1524:

$message = __(‘Someone requested that the password be reset for the following account:’) . “\r\n\r\n”;

I translated this using Loco Translate but still the english text is in the e-mail. Is there anything I can do to translate this without editing the code?

that dlx said in the other topic? Maybe its related to that?

Regards

[Kieran_SQ]

Hi,

I hadn’t seen that within LocoTranslate but it does look like the culprit. I am going to escalate this to a more senior member of staff who should be able to address this for you.

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Cairy]

Thank you!

[Radu]

Hi,

Please try to replace the next line from this file : /kleo/wp-content/themes/kleo/functions.php

COPY CODE

"$message = __(‘Someone requested that the password be reset for the following account:’) . “\r\n\r\n”;"

with this one

COPY CODE

$message = __( 'Someone requested that the password be reset for the following account:', 'kleo_framework' ) . "\r\n\r\n";

Then go to wp-admin -> loco translate -> kleo theme -> and press sync then search for those strings and check again.

Cheers
R.

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[Cairy]

Worked, thanks a lot!

[Radu]

Hi,

Great!!!

Have a nice week

Please give us 5* on themeforest, please !!

Cheers
R

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[Cairy]

Already done!

[Radu]

Thank you so much

Have a nice weekend

Cheers
R.

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[Author]

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