reset password issue

[Walther]

Hello!

I have an issue with the reset password option.
When people come on the homepage, go to “log in” and then click on “forgot password”,
an email is sent to them.

However, in the email that is sent, there is no link to actually reset the password. There is only a link to the homepage.

But, when I get the standard wordpress login window, then i get a “styled” email with my logo and everything, and there is a link to reset it.

So, it seems like there are 2 different systems to reset the password.

It´s important that the first option is working properly, as members will not see the standard login window.

Can you help me out please?

Please see screenshots

Thanks in advance!

[Laura]

Hello, can you share an user and admin credentials so i can test it? 🙂

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[Walther]

Hello!

My apologies for the delayed reply!
The issue is still not solved 🙁

You can have a look at it, and test it.
I hope you can resolve it, because it´s quite important 🙂

Here are my details:

http://special-dates.com/wp-admin
username: Walther
password: Speedster22.

The website is in Dutch, but I´ll put the admin panel back to English for a while!

Thanks in advance!

Cheers,

[Laura]

Hello, as i see you have a lot of plugins, could you try to deactivate one by one and test if the link is sent?

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[Walther]

Hi!

The issues was indeed related to a plugin
(above the fold optimisation)

[Laura]

Hello, glad you found it 🙂

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[Author]

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