This topic has 8 replies, 3 voices, and was last updated 7 years by arbolife.

  • Author
  • #134945
     arbolife
    Participant

    Hi,

    I updated my test site to 4.1.3 and when I click on “Lost password” from wp-login I get a 404 error pointing to this URL:

    https://www.arbolife.com/arbolife/lost-password/?page_id=8520

    When I do it from my live site with 4.1.2 it works and gets to this URL: https://www.arbolife.com/wp-login.php?action=lostpassword

    Do I have a settings problem on my test site or is this linked with 4.1.3 update?

    Cheers,

    Marc

    #135032
     Radu
    Moderator

    Try to re-save permalinks from wp-admin -> settings -> permalinks -> save changes, do you have somehow de-activated woocommerce ?

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #135041
     arbolife
    Participant

    Hi Radu,

    I did that on the test site and the problem remains. The test site has WooCommerce “activated”, but the production site has it “deactivated”. So I tried to deactivate WooCommerce on the test site and it gets rid of the problem. So it must be linked with WooCommerce and not 4.1.3. What do you think is causing this?

    Cheers,
    Marc

    #135104
     Radu
    Moderator

    If you will use /lost-password/ page and not the default wp lost password page yes you should have WooCommerce activated, or you can search for a plugin for reset password in wp repository

    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #135134
     arbolife
    Participant

    OK, that’s good to know.
    I fixed it by adding this to .htaccess:

    RewriteRule ^lost-password/ wp-login.php?action=lostpassword

    #135142
     Radu
    Moderator

    Nice

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #135143
     Radu
    Moderator

    Nice

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #140584
     steve907
    Participant

    THANK YOU! to arbolife for finding this solution. I had same issue and your fix worked for me. Cheers.

    #140585
     arbolife
    Participant

    Glad it worked for you too. Cheers

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