Reset Password Missing Link in Email ( kleo_lost_password_ajax )

[bkozlowski]

My users are not receiving the password reset link in their lost password email:

Someone requested that the password be reset for the following account: XXXXX Username:XXXX If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:

It appears that the disconnect is somewhere around line:1657 of kleo_lost_password_ajax function in functions.php

A speedy fix would be greatly appreciated. Thanks!

[bkozlowski]

COPY CODE

"message": {
        "html": "Someone requested that the password be reset for the following account:\r\n\r\nhttps://sistershipcircle.com/\r\n\r\nUsername: brenttest\r\n\r\nIf this was a mistake, just ignore this email and nothing will happen.\r\n\r\nTo reset your password, visit the following address:\r\n\r\n<https://sistershipcircle.com/wp-login.php?action=rp&key=8lF35dOkERhaLAbqGTFE&login=brenttest>\r\n",
        "subject": "[Sistership Circle] Password Reset",

[bkozlowski]

OK – It appears that the link was wrapped in < >. Once removed the link appears correctly in emails.

This problem revealed another problem though. It appears this function bypasses the normal default WordPress email, preventing the styling to be added from my Mandrill plugin. Is there a way to use the standard email instead of the one contained within this function?

[Radu]

Hi,

Please take a look in wp mandrill plugin settings and look for an field that you can choose html or plain text emails , see this screenshot https://s.w.org/plugins/wpmandrill/screenshot-1.jpg?r=1327650 -> General settings -> Replace all line feeds

Let me know

Cheers

Radu

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[lciantas]

I have the exactly same problem and can’t disable Replace all line feeds ("\n") by <br/> in the message body because it breaks all WooCommerce e-mails (HTML based).

Any alternative to fix this issue?

Thanks in advance,

Lorena

[Radu]

Hi,

If you de-activate all plugins except woocommerce this will work ? also try to de-activate the child theme when disable plugins

Cheers
R.

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[lciantas]

Activating that wpmandrill option seems to break any HTML email sent by WordPress.

We have an active woocommerce store sending daily HTML e-mails, including event tickets (very important).

[Radu]

Hi,

In wpmandrill settings check the marked option in the screenshot

Cheers
R.

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[lciantas]

It’s already deactivated and because this, password recover link doesn’t appear.

[Radu]

Hi,

WE don’t change the logic of reset password, we use like WordPress does, try to use wp default theme and to reset the pass keeping that plugin active with the same settings to see if the scenario can be reproduced

Cheers
R.

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