Responsive Doesn't Work on Older iPhone/iPads

[velexia]

Website: http://designcluesllc.com

When anyone tries to load this website using a iPhone 5 or iPad 3 or older, the sliders don’t show. They seem to work fine for the iPhone 6 and the newest iPad. Attached is an image of the website in a browser and the website loading on a iPad 2 simulator. Not sure what’s going on here or how to fix it.

Thanks!
Celia

Attachments:

You must be logged in to view attached files.

[Laura]

Hello, please share login credentials so we can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[velexia]

This reply has been set as private.

[Laura]

Hello, have you added any css recently to style.css? If so let me know what it was 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[velexia]

To my knowledge nothing has been done to the style.css sheet. Oh dear, this is starting to sound serious.

[Laura]

Hello, by default, the slider shows on mobile, but somehow videos doesnt, it may be for performace so the mobile view is not slow and works properly

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[velexia]

Laura,

Can one set up a slide to something or that nature to work on mobile when the video slide won’t? I thought I had that covered by having a still image behind that layer in case the video wouldn’t load.

Thank you in advance for any ideas of how to keep this theme functional and nice looking with mobile phones. 🙂

Thanks,
Celia

[Laura]

Hello, please check out http://www.themepunch.com/faq/alternative-mobile-slider/ 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

Posts