Responsive wrongly

[Wenyu]

I set up my own host on my computer and use another  computer in the same ethernet to visit it. The display is not good.

RESPONSIVE PROBLEMS on different platform.( My platform is MAC OS)

— I used iPhone’s browser SAFARI to visit my website, but the layout looks strange.

— I used Windows 10’s browser Microsoft Edge to visit my website, but the layout looks strange.

— I have already turned on the Responsive Design button on layout settings.

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[Laura]

Hello, it might be because of your server,do you have the latest php version?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Wenyu]

Yes. My PHP version is 7.0.0. I do not think it’s the problem.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Wenyu]

Thank you so much! I appreciate it.

[Radu]

Hi,

The php 7 causes css problem in other theme named buddyapp so, if you have possibility to switch php version to 5 from your webserver, give a try and let me know

Another cause can be from wp-admin -> settings -> general -> Site Address (URL) and WordPress Address (URL) these should be the same with correct installation path

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Wenyu]

I’ll try and tell you the result. Thank you.

[Wenyu]

These two URLs are same. I’ll try to switch the php version to see what happens.

[Wenyu]

I’ve already switch php version to 5.6.10, 5.5.26, 5.4.42. But the result is also the same.
By the way, when i click any button on the home page, the page turn to error and “safari cannot open this page because it cannot connect to the server”.

[Radu]

It’s difficult to us to remote debugging, do you have possibility to put somewhere online your website to can check what’s the problem ?

Try also to re-upload the theme files, also check in chrome in developer console if there are some errors and what errors, copy them and paste it here… as how i said if your site will be visible on some url i can figure our what’s going on

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Wenyu]

Okay. I’ll fine a way to put it online. Thank you for your patience. I’ll let you know when my website online.

[Radu]

Ok
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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