Restrict members directory

[Oceanglim]

Hello,

I have set

Theme Options > Membership > Membership settings > Restrict members directory > Restrict Certain Levels > Not logged in

 

But still registered users (not paying)  cannot see the Members Directory……

I talked to Radu about this, to make sure I had the right settings…

Bug or did I do something wrong?

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

You should do inverse, you should leave the not logged in unchecked and to check the rest (memebrship levels)

That’s it
Cheers
R

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What support service includes ? What not ?

[Oceanglim]

But if I check the rest (restrict the rest), then no one will be able to see the Members Directory…except for non logged users / non registered visitors??

And I want registered non paying members + paying members to be able to see Members Directory. But I want to hide it for visitors that are not registered or members. Get it?

I am getting really confused…sorry

[Radu]

Hi,

I see, it’s ok how you had choosen first time,

At this moment i can see the directory as non member, what are your settings ?

Having settings like how you had initials and disabling all plugins and child theme except buddypress it makes any difference ?

Cheers
R

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What support service includes ? What not ?

[Oceanglim]

Yeah, you can? Maybe you have made a test registration sometime before???

My settings are the ones on the screenshot in the first message of this ticket :).

I’ll try to disable some plugins, and child theme okay…

[Radu]

Hi,

On my local end it works normally

So just de-activate child theme + all plugins except buddypress and pmpro then check again. it should work, most sure the issue it’s caused by some plugin or custom code ?!

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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