This topic has 2 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #132004
     sbane
    Participant

    Hi, just purchased and downloaded the theme. When installing the required plugins I found that it was breaking the admin – public site worked fine but the admin was a blank white screen. I narrowed it down to the Rev Slider plugin. I’ve tried several times to find what might be causing a problem in the wp-config file and the functions.php file and can’t find anything. But it’s definitely the Rev slider. As soon as I remove that plugin, the admin works just fine again.

    Any ideas?

    Thank you!

    #132006
     sbane
    Participant

    Quick update – installing the bbPress plugin also breaks the admin in the same way.
    Thanks

    #132066
     Radu
    Moderator

    Hi,

    You should enable wp debug to see what’s going on

    Steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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