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November 23, 2016 at 17:54 #145119pssawhneyParticipant
I am currently on 5.3.0.1 for the revolution plugin and noticed that with this update the banners I have posted do not link to my events page anymore. I noticed that 5.3.0.2 is available but has not been released with oleo downloads.
November 24, 2016 at 15:34 #145214LauraModeratorHello, what banners? The header banner? Please share more details 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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November 24, 2016 at 15:41 #145217pssawhneyParticipantHi
Yes directly on the homepage where we have a scrolling banner. Those use to be live links to the event page.
November 25, 2016 at 10:38 #145303LauraModeratorHello, i tried to access your website but i couldn’t, did you check it out at the header settings of theme options?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 25, 2016 at 16:37 #145332pssawhneyParticipantHi
Unfortunately we have still been having issues with our site but it back up and I have checked the header settings and all seems fine.
If you could test it again it would be appreciated. Thanks
November 28, 2016 at 19:06 #145459LauraModeratorHello, you need to select this ( attached ) and put the scrolling banner script/shortcode
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Attachments:
You must be logged in to view attached files.November 28, 2016 at 20:03 #145470pssawhneyParticipantHi
I think you misunderstood which banner I was talking about. I have taken a pic, but it’s the revolution slider that is no longer linking to the event page. The first image shows which banner Iam talking about on the home page.
The second attachment is the link URL I enter to link the banner to the event page.
Attachments:
You must be logged in to view attached files.November 30, 2016 at 15:28 #145668LauraModeratorHello, add the link to the image at the slider 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 2, 2016 at 16:54 #145919pssawhneyParticipantHi Laura
I am not sure what you mean. In the attached image titles: IMG_2977.JPG I have already inserted the url under LINK and SEO and it still does not make the banner connect. Do I need to put the URL somewhere else?
December 5, 2016 at 19:19 #146094LauraModeratorHello, please share access so i can see it, your website url gives me a 404 error
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 9, 2016 at 05:48 #146504LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 9, 2016 at 18:37 #146585RaduModeratorHi,
From what I see only the first slide doesn’t have the link… if some links are missing re-add them.
Kleo cannot delete the Revolution slider links from slider.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 9, 2016 at 19:19 #146589pssawhneyParticipantI had removed and added links to banners but they never go live. The first banner was one I did not Add the link due to the issue.
December 12, 2016 at 17:07 #146768RaduModeratorHi,
Please add this CSS to wp-admin -> theme options -> general settings -> quick css
COPY CODE.tp-caption a { pointer-events: all !important; z-index: 9999999; cursor: pointer; } .tp-caption a:hover { cursor:pointer; }
Then re-add your links, it works I’ve tested, also you will have to purge all caches after any slider cache
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionDecember 20, 2016 at 19:21 #147578RaduModeratorHi,
Just take a look at the screenshots you should figoure out
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 9, 2017 at 17:39 #149277pssawhneyParticipantHi
Thank you for the step by step instructions. I am still having issues with the slider showing that it is live and linking it to the event page?
January 10, 2017 at 18:45 #149367RaduModeratorI don’t understand your problem, please explain me in in a better way
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 12, 2017 at 16:30 #149588pssawhneyParticipantHi
So before when we hovered over the banner the pointer showed that the banner had a link to it ie. finer pointer. Now you cannot tell if the link is live; In addition I have added the code you provided and replaced the link in the revolution slider and still it does not updated. I also purged all cache.
I am trying to update a banner that was existing and also added a new one to see if there was any difference.
I was wondering if the code you have provided is necessary to fix this issue as the slider was working perfectly smoothly without any hiccups?
January 12, 2017 at 19:09 #149625RaduModeratorHi,
Try to add this css to wp-admin -> theme options -> general settings -> quick css
COPY CODE.slotholder + .tp-parallax-wrap { visibility: initial !important; }
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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