This topic has 20 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #145119
     pssawhney
    Participant

    I am currently on 5.3.0.1 for the revolution plugin and noticed that with this update the banners I have posted do not link to my events page anymore.    I noticed that 5.3.0.2 is available but has not been released with oleo downloads.

     

     

    #145214
     Laura
    Moderator

    Hello, what banners? The header banner? Please share more details 🙂

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    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145217
     pssawhney
    Participant

    Hi

    Yes directly on the homepage where we have a scrolling banner. Those use to be live links to the event page.

    #145303
     Laura
    Moderator

    Hello, i tried to access your website but i couldn’t, did you check it out at the header settings of theme options?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145332
     pssawhney
    Participant

    Hi

    Unfortunately we have still been having issues with our site but it back up and I have checked the header settings and all seems fine.

    If you could test it again it would be appreciated. Thanks

    #145459
     Laura
    Moderator

    Hello, you need to select this ( attached ) and put the scrolling banner script/shortcode

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #145470
     pssawhney
    Participant

    Hi

    I think you misunderstood which banner I was talking about. I have taken a pic, but it’s the revolution slider that is no longer linking to the event page. The first image shows which banner Iam talking about on the home page.

    The second attachment is the link URL I enter to link the banner to the event page.

    Attachments:
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    #145668
     Laura
    Moderator

    Hello, add the link to the image at the slider 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #145919
     pssawhney
    Participant

    Hi Laura

    I am not sure what you mean. In the attached image titles: IMG_2977.JPG I have already inserted the url under LINK and SEO and it still does not make the banner connect. Do I need to put the URL somewhere else?

    #146094
     Laura
    Moderator

    Hello, please share access so i can see it, your website url gives me a 404 error

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146362
     pssawhney
    Participant
    This reply has been set as private.
    #146504
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146585
     Radu
    Moderator

    Hi,

    From what I see only the first slide doesn’t have the link… if some links are missing re-add them.

    Kleo cannot delete the Revolution slider links from slider.

    Cheers
    R.

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    #146589
     pssawhney
    Participant

    I had removed and added links to banners but they never go live. The first banner was one I did not Add the link due to the issue.

    #146768
     Radu
    Moderator

    Hi,

    Please add this CSS to wp-admin -> theme options -> general settings -> quick css

    COPY CODE
    
    .tp-caption a {
        pointer-events: all !important;
        z-index: 9999999;
        cursor: pointer;
    }
    
    .tp-caption a:hover {
        cursor:pointer;
    }
    

    Then re-add your links, it works I’ve tested, also you will have to purge all caches after any slider cache

    Cheers
    R.

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    #147559
     pssawhney
    Participant
    This reply has been set as private.
    #147578
     Radu
    Moderator

    Hi,

    Just take a look at the screenshots you should figoure out

    Cheers
    R.

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    #149277
     pssawhney
    Participant

    Hi

    Thank you for the step by step instructions. I am still having issues with the slider showing that it is live and linking it to the event page?

    #149367
     Radu
    Moderator

    I don’t understand your problem, please explain me in in a better way

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #149588
     pssawhney
    Participant

    Hi

    So before when we hovered over the banner the pointer showed that the banner had a link to it ie. finer pointer. Now you cannot tell if the link is live; In addition I have added the code you provided and replaced the link in the revolution slider and still it does not updated. I also purged all cache.

    I am trying to update a banner that was existing and also added a new one to see if there was any difference.

    I was wondering if the code you have provided is necessary to fix this issue as the slider was working perfectly smoothly without any hiccups?

    #149625
     Radu
    Moderator

    Hi,

    Try to add this css to wp-admin -> theme options -> general settings -> quick css

    COPY CODE
    
    .slotholder + .tp-parallax-wrap {
        visibility: initial !important;
    }
    

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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