This topic has 5 replies, 3 voices, and was last updated 7 years by Laura.

  • Author
  • #128594
     chrisat
    Participant

    Hello,

    at my existing install the revolution slider is not showing up since weeks meanwhile. After logging in at admin and check back to the page, its up. Looking to it later or at the next day, slider is missing.

    There is also a new version of revolution slider available, but not packed with your theme.
    When you will deliver it – maybe its solved then?

    Thanks in advance for your help!
    Chris

    #128673
     Laura
    Moderator

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #128800
     chrisat
    Participant

    Hi Laura,

    this is not really helpful…all plugins are on latest version – EXCEPT Revolution Slider.
    When will you deliver the latest version?
    Slider stopped working with your latest update…

    Thanks, Chris

    #128968
     Laura
    Moderator

    Hello, can you share admin credentials so i can take a look? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #152356
     tourmonkee
    Participant

    I have the same problem, my slider is shown on the slider list in the homepage editor, but does not show on the webpage.

    Worse, I tried the suggestion of changing the code from True to False in my Wp-admin files on my server. Now I cannot edit the site because I get pages of error messages from the server like this:

    o allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 182

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 183

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 184

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 185

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 186

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 187

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 188

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 189

    Warning: require(): Unable to allocate memory for pool. in /home/tonyjohnson1948/public_html/tourmonkee.com/wp-settings.php on line 190

    So now not only does the slider not work, my ability to edit the page is gone.

    #152593
     Laura
    Moderator

    Hello, can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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