This topic has 12 replies, 3 voices, and was last updated 8 years by Laura.

  • Author
  • #74474
     eastwestslim
    Participant

    Hi I just bought your greate theme a few days ago. I am using version 2.8.4. And the version of the Revoltion Slider is up to date 5.0.4.

    I imported the demo sliders and configure the sliders in the home page, but the slider doesn’t show up. I tried to impoorted the sample from the Revolution Slider folder (I purchased separately), it worked. Here is the snapshot of the homepage. Do you have any ideas what’s missing? See the attached snapshot.

    Thanks a lot!

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    #74810
     Laura
    Moderator

    Hello, please try by going to Sweetdate theme options in Homepage section, make sure you have the Slider activated, and choose the correct slider

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #74818
     eastwestslim
    Participant

    Hi Laura,

    I did that before. Do I need the other plugin such as LayerSlider.

    Thanks

    #74992
     eastwestslim
    Participant
    This reply has been set as private.
    #75164
     eastwestslim
    Participant

    Hi Laura,

    I updated my slider to 5.0.5 then the sliders started to work even though there are still problems.

    One is the font style was gone when the sample was Previewed. But when I did the editing and press Play, it looks normal.

    Another problem is that two of the samples have a red dashed line showing up on the border. When I created a test slider it also has the red line.

    I am wondering if you will update the samples so they will work normally for slider 5.0.5. Or if you know how to fix the two problems please let me know. I tried some of the samples from the PunchTheme, they all work fine now.

    Thanks,
    Jackie

    #75430
     Laura
    Moderator

    Hello, i didnt see any red lie, also the sliders works fine for me, could you share some screenshots?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #75789
     eastwestslim
    Participant

    Hi Laura,

    See the attachment see the red dashed lines and the numbers in red. These fonts are white when I edit them, but when display them in the theme, they turned to black.

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    #75791
     eastwestslim
    Participant

    The snapshot is not very clear. Here is another one.
    It’s the full width one. When I created a test slider, it also showed the red dashed line.

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    #76099
     Laura
    Moderator

    Hello, that line is for you to know the dimensions of the slider, it doesnt appear in frontend

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #78371
     pauldyke
    Participant

    Hi Laura. I have been advised to update the revolution slider plugin as there are serious vulnerabilities with 4.1.1 (the version supplied with sweetdate).
    Here is an article refering to the vulnerability:
    https://blog.sucuri.net/2014/12/revslider-vulnerability-leads-to-massive-wordpress-soaksoak-compromise.html
    How do I update the plugin? Does this come with the next theme update? When will this be?
    Many thanks.

    #78515
     Laura
    Moderator

    Hello, yes it will be in next updates, it should be very soon 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #83045
     pauldyke
    Participant

    Hi Laura – thanks for your reply. I haven’t received any update yet. Do you recommend disabling Revolution Slider for the moment?

    #83091
     Laura
    Moderator

    Hello, it all depends, you can disable it if you think your website is vulnerable. The update should be around next month 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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