Revolution Slider on iOS

[Thomas_DK]

Hi there at 7thQueen.

First off all – Kleo is a really great Theme, I do enjoy it alot!!

But recently I have an issue where the Slider on the frontpage does not show on some iOS devices.
I have tested with the link :http://mobiletest.me/iphone_5_emulator and can reproduce it there.
On some other iOS devices everything works as expected.
Same with Android, this also works as expected.

Any idears would be greatly appriciated.
The Website is : http://www.herzfotograf.de and runs on the latest KLeo 4.4

Best Wishes
/Thomas

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Cannot see any displaying issue with the rev slider on iphone

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Thomas_DK]

Hey Radu,
I have tested on iOS 11 as well as iOS 12.
On iOS 12 – No Problems.
On iOS 11 – The Picture from the Slider does not show up.

Best Wishes
/Thomas

[Radu]

Hi,
I see, at this moment my ios has latest version of the software.

I recommend you to test using default theme if the issue continue to happens and it happens you will need to report the issue to the revolution slider theme since it’s more related to their product rather than ours.

Let me know

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts