This topic has 5 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #170888
     husdom
    Participant

    Good day,

    When I am looking at my plugin page it shows that there is an update for the  RevSlider plugin.

    When I go to the – Appearance>Installed Plugins

    There is not update available.  In fact I don’t even see the RevSlider there.  I have tow websites running identical plugins doing the same thing.  What I am doing wrong?

    Mr Fox

    #170998
     Laura
    Moderator

    Hello, with each theme version we release an update for the plugins, if you try to update it at the plugins section, it fails?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #171099
     husdom
    Participant

    Laura,

    In the plugins section it simply notifies me that there is an update for the Revslider plugin. I thought that I had read in the documentation that in order to update the plugin that I needed to go to Appearance>Install Plugins and the update would be available there.

    I also received a theme update yesterday and there is no way to update the RevSlider plugin, nor was it updated.

    I have two websites with almost identical themes and plugins. I have the exact same situation on the other site as well.

    Best wishes,

    Mr Fox

    #171225
     Laura
    Moderator

    Hello, i understand the issue, please share access so i can take a look 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #173457
     husdom
    Participant
    This reply has been set as private.
    #173556
     Laura
    Moderator

    Hello, Revolution Slider is already at the latest version needed by the theme, what you see is the latest revslider version banner but the license included with the theme only updates it to the latest compatible version

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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