RT Media Upload Photos | Options links disappeared

[Barney]

Hello,

I installed the latest update of Kleo today and I was testing the site.

It seems that when you go to a Group > Media tab there is no option to upload new media as before (add new album etc.)

I check in the members profile > media tab and it is the same there.

Thank you

[Laura]

Hello can you share access so I can see it?

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[Barney]

Hi Laura,

Thank you for your reply.

The site is on a test server so if you can not access can you let me know when you try so I can make sure the database is running.

https://new-theme-test-biljana88.c9users.io/

It might come up with a screen where you need to click the button ‘Open the app’.

You can use these details to login:
Username: pmpro
Password: cphSDX0Ml

[Laura]

Hello, i get the no application seems to be running here, let me know 🙂

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[Barney]

Hey Laura,

I’ve just loaded it up, you should be able to access now (may need to click open app or something if it pops up)

Thank you

[Laura]

Same screen sadly

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[Barney]

Hi Laura,

Apologies about that, I left the database on for 3 hours last night at time of reply (JUNE 26, 2018 AT 22:33) but couldn’t stay awake any longer!

Are you going to be looking now? Or can you estimate the time you will look so I can turn it on for you.

Thank you.

[Laura]

Hello, let me know a time you will leave it on EST do not do it after this reply as I might not see your answer right away. I will be back tomorrow 28 around 11-12am est

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[Barney]

Thanks Laura! Sorry, I know it’s a pain on the test server.

I have gone back to an older version of Kleo and I have the same issue (which wasn’t there before) so I’m guessing it must be something I have added.

I have managed to use some CSS to bring it back. As long as it is functioning, maybe you can take a look when the site goes live, so it will be easier than on test!

If I run into major issues (like I can’t get it to function so can’t launch site) then I will come back with a time in EST to see if you can take a look.

Thank you for your time as always.

[Laura]

Understood I will be here if you need me 🙂

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