rtMedia 3.10 compitibility issue

[soEp]

After updating the new rtmedia to 3.10

 

Observed this error

SERVER_ADDR in /hermes/bosweb26b/b358/ipg.somidax/wp-content/plugins/buddypress-media/lib/freemius/includes/class-freemius.php on line 942

” Note: plugin has been deactivate and the error message not showing. once activate again, it will com up”

Please advice

 

 

 

[sharmstr]

I’m not getting that error on any of my sites. Do you have debugging enabled? What type of error is it? A fatal error or a warning? Have you looked for plugin conflicts? Do you have custom code in your child theme?

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[soEp]

THE ERROR

SERVER_ADDR in /hermes/bosweb26b/b358/ipg.somidax/wp-content/plugins/buddypress-media/lib/freemius/includes/class-freemius.php on line 942

How do you enable debugging?

do you want to check it out on the website? once i activate the plug in i get the error message. But when deactivated, it wil not showup again.

Please Advice

[sharmstr]

Debugging is enabled in wp-config.php. If you have it enabled, disable it: https://codex.wordpress.org/Editing_wp-config.php#Debug

That doesnt look like the complete error message to me.

You didnt answer: Have you looked for plugin conflicts? Do you have custom code in your child theme?

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[soEp]

please visit the site, http://www.somidax.com

you will see the error fkagging after I activated the rtmedia pluging

[sharmstr]

I dont see it.

Is there a reason why you dont want to answer my questions?

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[soEp]

Please find attached.

Website: http://www.somidax.com/wp-admin/
Extra details: @Addoepaq2015

[soEp]

if you didn’t see it, then I have deactivated the plugins to show that the error goes off after it

[sharmstr]

I cant see it because I cant get into your site with those details.

The first part of the error message is hidden by the menu.

Please answer my other questions. They are important

1 – Have you disabled debugging?

2 – Have you looked for plugins conflicts?

3 – Do you have custom code in your child theme?

I cant help you any further until you verify/answer those questions.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[soEp]

Please find answers t o you question

I cant see it because I cant get into your site with those details.

The first part of the error message is hidden by the menu.

Please visit : http://www.somidax.com/wp-admin/plugins.php
password : paq@addo10435

Please answer my other questions. They are important

1 – Have you disabled debugging? ‘
I have not done such before

2 – Have you looked for plugins conflicts?
I have checked but can not fine which is conflicting with things.

3 – Do you have custom code in your child theme?
No, since installed after purchase, it has not been tempered with.

I cant help you any further until you verify/answer those questions.

[sharmstr]

I still cant access your site. The credentials you’ve given me do not work.

1 – Please go into wp-config.php and make sure debugging is disabled.

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[soEp]

thanks for the feedback. please find new issues for review at evidence is attached,

Please advices

[sharmstr]

A few people have reported data.filename showing up and its been caused by a plugin conflict. Disable everything except buddypress. If the data.filename text disappears, enable each plugin one-by-one, looking for data.filename each time until you find the plugin that’s causing it.

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