rtmedia

[zingodingo]

I just updated all plug in files on my test website. and rtmedia seem to have a problem.

1.First thing I notice is when I go to media to see all the files it does not show anything. (see attachment)

2.When I upload picture from geodirectory it show a http error.(see attachment)

3. When I have a geodirectory addon plugin Location Manager and rtmedia turn on simultaneously, the page turn blank and stuck. I have to turn off all the plugins to make WP working again.

 

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[Laura]

Hello, please try deactivating some plugins, one by one and test again, maybe its a conflict so we need to find the source

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zingodingo]

It is a sporadic and I don;t know for sure. I believe there is a problem with geodirectory and it plugin. Could you log in to the back-end in and check for yourself?

[Laura]

Hello, yes i can check it, please share admin credentials 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zingodingo]

This reply has been set as private.

[Laura]

Hello, seems to be a problem with visual composer and geo directory, will assign this ticket to Radu as he will know better than me 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[zingodingo]

Thank you.

[Radu]

Hi,

First, for an easy procedure of debugging please disable all additional plugins except buddypress, geo dir and rtmedia, then see if the media appears under http://www.texpu.com/wp-admin/upload.php , if these are useless please enable wp debug, see here how : https://codex.wordpress.org/WP_DEBUG then repeat the actions and see if some error appears, if not please leave the debug on and let me know.

Please try also to increase your wp max memory limit : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Let me know

Cheers

Radu

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What support service includes ? What not ?

[zingodingo]

This reply has been set as private.

[zingodingo]

I have turned on DEBUG
By going to wp-config.php
and change it to
define( ‘WP_DEBUG’, true );

[Radu]

Hi,

I’ve added a listing with success not errors on upload (see screenshot)

I suggest you to enable also the wp_debug_log / https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG it will store all errors in this file which is located here : /wp-content/debug.log

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[zingodingo]

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 16384 bytes) in /home/grandtea/TexpU/wp-includes/plugin.php on line 130

Does it mean I need to increase memory_limit? What is your recommendation?
memory_limit 192M

[Radu]

Yes, you should increase your php max memory / http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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